I ordered a Tojiro deba knife when it was on sale. It took $7.9 and 6 days in shipping.However, what I got was not at all the thing I ordered. So I returned it. All you need to do is to ship it back and they will reimburse you the shipping cost and process your refund after they got it.
Worst shopping experience ever. Customer service is disgusting, a mistake has happened with address tried to explain, but they don't care soo I'm being charged for fees of delivery which I never received then fees for postal back to them, soo companies like this have no problem stealing from the little people, soo disgusted,customer is always right! Didn't exist anymore
I purchased an ice block mold from Everten as they seemed to have the best price for the item I was after.
I took my time placing the order and was happy to discover that my procrastination lead me to finally order during a free shipping promotion, which I considered to be a big score.
I was kept updated on the order and postage process and was sent a tracking number once the item had been sent. It took the parcel almost two weeks from ordering to arrive in WA, which was a little longer than I expected, but not their fault. The item was well packaged and protected during transit.
I was happy with this purchase and would happily buy from Everten again in future.
I wanted to buy a Le Creuset cutlery container (ceramic, beautiful, cheery yellow for our dark kitchen). So I looked around and Everten had the best price including free delivery!
The item was posted SUPER quick, no problems, and the whole transaction was so easy I will happily buy from there again.
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