Bought a large amount of Robert Gordon baking accessories (cupcake cases, cake stands etc) at a massively up to 80% off reduced price.
It took exactly one month for the order to be received.
One of my orders did not match what was advertised on OzSale. It said it was a set of 12 but when I received it, it was only a set of 2. OzSale promptly refunded the purchase price for that item.
I purchased 2 items from a sale: a cocktail dress and a cardigan for my partner. The order was dispatched within the period (2 weeks) mentioned when I made the order. But when we received the package she was disappointed to see that they had sent her the wrong dress! I immediately requested a return and they took the return. As OzSale had made a mistake, I didn't have to pay the return package. Within 10 days, I received a confirmation email that they had received the dress and would be refunding my account. They did refund me within 48 hours, without the need to chase them. However it would have been better if the order had been filled correctly.
My order took quite a long time (3 weeks) to arrive after ordering. It was a Man of Steel mug, it didn't arrive very well packaged in just bubble wrap in a bag and could have easily been damaged - luckily it wasn't.
It was also free using a coupon code, $10 would be unreasonable for it as it is small but I am quite happy with it. Ozsale usually has some nice sales and good discounts/codes for free shipping.
Cheap price, long shipping - get what you pay for?
To view the website and its offers, you have to be a member or sign up (free), which can be a nuisance if you just want to see what they have on offer.
You can only view sales from one shop/sale at a time and have to check out before you can view another sale, otherwise you lose your whole cart. It is a little annoying, but I guess that's just how it is.
The products they range mostly seems to be fashion, beauty and accessories, and mostly brand name brands.
Discounts vary but they claim that you can save up to 80% on many items. Shipping varies between sales and items, and is sometimes free.
Just to test OzSale out, I ordered 2 pairs no name, generic glasses for under $10 each, with free shipping.
There's not much communication or updates in regards to your order (just an order number).
Items are shipped after the sale finishes (sometimes a few hours up to a few days)
Just a word of warning, make your order, but dont expect it to come very quickly (they do notify you that it will take up to 21 days). My glasses came within 2 weeks, which was fine for me, as I didnt expect too much or need them desperately.
The items weren't of the highest quality and looks better in the pictures than it does in real life, but that's the risk of online buying. And for the price I paid, I wasnt really expecting alot.
Will keep one, and probably relegate the other to some dark corner.
Ordered 100mL of Dead Sea Hand and Body Lotion for under $10 and free shipping. Havent really seen or tried this product before so didnt really have a price to compare it with.
Shipping for this item took just over 3 weeks. Quite long. In fact, that I had pretty much forgotten about the product.
I had ordered two items previously and received them within 2 weeks, so was slightly disappointed by the longer shipping time. But was a pleasant (if forgotten) surprise waiting for me. I was happy to see they had sent my order with signature required on delivery.
For the price paid, Im happy with the product. Just don't make an order if you need things in a rush!
i have ordered 2 pairs of shoes and that was not my first or last order from Ozsale, actually some times it offers a good bargins. the bad thing is the shipping prices that apply for each single shop and that you can't continue shopping unless you clear or pay for your basket. also it takes too long to get your orders; as for this order it took more than 20 days to get my stuff
OzSale runs "flash sales" where they sell curated selections of items for a limited time.
The website is mostly good, but there's a LOT of stuff on it. For that reason it can be hard to search and find something that interests you without wading through tons and tons of other products first. When I want to shop on OzSale, I have to dedicate at least 30 minutes to it, to go through all the stuff!
This also means that sometimes products aren't as well-described or organised as they could be. This generally isn't an issue, but it's something to be aware of.
Products sold are generally excess stock or old season goods. Sometimes they are slightly damaged (not noticeable at all, really). I guess you get what you pay for here – if I pay $3 for a shirt, and there's a few threads loose, that's really not bad. But don't expect immaculate goods for a fraction of a price.
Shipping is expensive. Each time you order you get a code for discounted shipping on your next order... but this code has never actually worked for me.
Items are imported from overseas when each sale ends, so delivery can be lengthy. Delivery times are quoted on each sale though, and there's a clear tracking system under my account, so I'm well aware of when it's due to arrive. Items from each sale are shipped separately which I like – it means I can get some items sooner – but can be frustrating if I purchase from lots of sales.
None of my deliveries have had paperwork included which is a bit annoying, especially considering they take so long. I might get a single red shirt in a package and have no idea where it came from... but then again, I shop online too much.
Communication is mediocre. I often wait 48+ hours for a response, and even then sometimes they don't even correctly read my query.
Returns are pretty good. Reply paid address is provided and money returned quite quickly. I recently returned a faulty item and only received a credit (I'm entitled to a refund), but I've sent them a message so I'm hoping this will be changed.
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It took exactly one month for the order to be received.
One of my orders did not match what was advertised on OzSale. It said it was a set of 12 but when I received it, it was only a set of 2. OzSale promptly refunded the purchase price for that item.