Actual Products is Different in Quality & Design Of The Actual Brand
The purchase was done by my wife. Back in Malaysia, we love to buy the products of the brand Zara from their boutiques at Kuala Lumpur. We are definitely sure the quality & design of the brand & their products. There are no Zara boutiques in WA. We purchased 4 pieces of lady dress. The delivery took 2 weeks. Upon received, we're disappointed as the products does not feel like the ones we've purchased before. It is unfair for me to say that they are not authentic but the quality is different, below our expectation.
I ordered some Typo stationery on 26/03/15 and they arrived 21/04/15 which is 16 business days, looking back on my Ozsale reviews I did note the long shipping times.
Luckily I didn't need the things urgently. Their prices are reasonable, would love for them to sweeten their deals with coupon codes or something but so far things have been mostly good purchases.
Everything arrived neatly and safely packaged. I would visit again if something were to catch my eye. Just leave yourself a month leeway for receiving your goods because Ozsale are quite slow in that department.
I am still waiting for the item and it had been 4 weeks now. I emailed them about the order but did not get any reply. There is no direct customer service phone number to contact. So Ozsale is unreliable, very poor customer service, very slow delivery. I will never ever recommend Ozsale to people. Don't even check this site..
i have ordered from Ozsale a few times...mainly fairly cheap every day dresses...i would never buy bags, shoes or jewellery from them. that the goods take soooo long to be delivered is a nuisance and unless it's something i really want i'll not use them in the future. i am a keen on line buyer of high end dresses and handbags so know what is a bargain and what is not. i purchased a couple of dresses that were supposed to be made by an english company i sometimes buy from...when these dresses were delivered they were awfully cheap looking in every way, no where near the style, colour and quality i have come to expect from that company...which leads me to wonder if they were the genuine article? i immediately returned them...over a week ago...and am now waiting for a full refund. bottom line?...you always get what you pay for!
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My delivery time was 2 weeks which wasn't so bad. I ordered an eyelash curler, a mascara and an eyeliner. What I received was 2 eyeliners and the curler. I wrote them about not receiving the mascara and there response was either keep the eyeliner or send them back. Which you have to pay for. I then tried my eyeliner (it was packaged) and found it to be completely dried up. So only 1 thing out of the 3 items I ordered is correct. Will never shop there again, and will tell everyone I can not to aswell.
have the same problem to everyone, dispatched date and delivery date does not match, but this is not the problem cause I am not in a hurry, and i know what they do for that reason. the package original is send from China to whatever place that the website advertise the product is from, and then from there to your address..this take like forever to get to the destination.
When I received the product that i order, If you have buy those name brand before,it was easily notice that is a fake stuff, what i brought is a Versace belt,. First of all, it has Made in China on it, and wear it not even 10 times the colours of the buckle discolour and start to peel, leather peeled and change shape. Did some research on internet, found the belt, which sale in one of those big general store, look almost the same but a little different and its cheaper then Ozsale, Anyway send them 3 times email with the photo on it, and finally they are saying this is elective exchange and also have to contact them wthin 7 days receipt of goods etc..... load of... I never ask to exchange or refund, i just want them to answer why the product is fake and said is authentic? Good lucky to the people who would like to pay a fair bit of money to buy a what they say genuine authentic goods.
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