Laptop, Notebook, & Tablet Computer Sale on Now! Visit a Showroom For Largest Range & Stock, Expert Advice, Laptop Repairs & Service, Laptop Parts & Accessories
Pre Ordered an ASUS G751JY on the 23rd of January 2015. Laptop still hasn't arrived... it's now the 9th of April 2015.
Email correspondence ground to a halt when they blocked my email address from sending emails to sales@mln.com.au and enquiry@mln.com.au.
There was nothing harsh said in the emails, just general queries regarding the status of my order, after waiting almost 3 months for a sh ipment to arrive.
I wish the online division for MLN were as decent as the brick and mortar stores in Melbourne.
One of the reasons why I think that the laptop failed to deliver was because they advertised a price lower than what they were willing to pass as an acceptable profit margin. Lower Price for Pre-Orders to attract customers to placing a pre-order.
I feel like I was the only one to order the laptop, which meant that they would be making a loss on my sale, or the profit margin would be minimal, so it's reflected back in their customer service regarding my order.
"We're making a loss on this sale, so who cares... we're better off if he asks for a refund"
Which I did ask for... but that's when they blocked my email address to prevent any further communication.
"I placed an urgent order for X500 A5 colour double sided flyer to print via the online website as I was advised by the staff member at the..." Read More
"Our order for costumes $120 for our boys 4yrs birthday. 8 days items haven't arrived. Contacted costume box "live chat" who insisted I do ..." Read More
Laptop still hasn't arrived... it's now the 9th of April 2015.
Email correspondence ground to a halt when they blocked my email address from sending emails to sales@mln.com.au and enquiry@mln.com.au.
There was nothing harsh said in the emails, just general queries regarding the status of my order, after waiting almost 3 months for a sh ipment to arrive.
I wish the online division for MLN were as decent as the brick and mortar stores in Melbourne.
One of the reasons why I think that the laptop failed to deliver was because they advertised a price lower than what they were willing to pass as an acceptable profit margin.
Lower Price for Pre-Orders to attract customers to placing a pre-order.
I feel like I was the only one to order the laptop, which meant that they would be making a loss on my sale, or the profit margin would be minimal, so it's reflected back in their customer service regarding my order.
"We're making a loss on this sale, so who cares... we're better off if he asks for a refund"
Which I did ask for... but that's when they blocked my email address to prevent any further communication.