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2.3 from 17 reviews
5 out of 17 reviewers would shop here again
About Us:
Online smartphone store selling the best new, unlocked mobile phones in Australia. Review, compare and buy online. Fast delivery, full Australian warranty and support.

17 Reviews from our Community

Overall Review Summary
1
1
3
8
Individual Review Summary
Service:
2.2
Shipping:
2.1
Pricing:
2.6
Warranty:
2
Date Posted:
Ordered On: 3/04/2014
1
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
thomas would not shop at MobiCity again.
No recommend , awful service, never use them again
A complete and utter waste of time. Waited 3 weeks for the item that was "In Stock, Fast Delivery". Telephone support were useless. No explanations given for the reason for the delays, only emails stating, "estimated time of arrival is end of next week". Ask why it takes so long to deliver a stocked item and you get told they are not able to contact their warehouse.

i got a tracking number and they told me to track my package 48 hours later. After 8 days, still can't track my item. What a fake tracking number? I call the courier company and they said it is a confirmation number, ((data only )) not a parcel they had no item to delivery, and they keep telling lies that my item is at warehouse and to be picked up by courier delivery (pretending like not their faults).? In stock item takes more than a month to be shipped? Don't fool your customers. Tell the truth if you guys run out of stock. Please avoid all this problems and avoid this company, get away from this supplier, NO RECOMMEND
Comments are closed

Date Posted:
Ordered On: 24/04/2014
1
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wmqa2005 would not shop at MobiCity again.
Buyer beware
Still waiting, help desk/support waste of time - nearly two weeks for someone to pull the item off the warehouse shelf and send it - I'd accept a delay in the delivery but not fulfilment. No where on their web site do they define "in stock fast delivery" as obviously Mobicity's definition is different from most people - I cannot recommend purchasing from this site. As for the pricing - others are cheaper but went with them as I mistakenly thought they were a reputable company
Same but never got mine after 5 weeks before I decided to cancel the order due to frustration of their service.

samsungcovver posted on 12/05/2014

Date Posted:
Ordered On: 14/04/2014
1
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
samsungcovver would not shop at MobiCity again.
Still waiting
Bought samsung galaxy note cover and have waited over 5 weeks for it. Numerous exchanges have been made with vague excuses such as "technical issues" and "system errors". The item is actually been in back order the entire time I found out today and the website hasn't been changed at all to notify future customers that their product isn't actually available.
Buy the product elsewhere.
Comments are closed