Bought 2 pairs of heels from Nine West during an awesome 40% off sale and received automated order confirmation straight away and a notice they had been shipped 2 days later. When I received the package about 2 days later (took less than a week between placing the order and receiving the item) only 1 pair of shoes was in it. I contacted customer service to see where my 2nd pair was and received a reply telling me that the 2nd pair had sold out. It would have been nice if they had taken initiative to contact me about the shoes being unavailable rather than me chasing them up about it. Overall Nine West shoes are high quality and really comfortable. Their everyday prices are on the expensive side but their sales are great.
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I contacted customer service to see where my 2nd pair was and received a reply telling me that the 2nd pair had sold out. It would have been nice if they had taken initiative to contact me about the shoes being unavailable rather than me chasing them up about it.
Overall Nine West shoes are high quality and really comfortable. Their everyday prices are on the expensive side but their sales are great.