I don't know where these other reviewers shopped, but it can't be the same oo.com.au that I did. I recently purchased 3 items from their site at the same time. After I paid, I received an email that they are sending the items separately by different couriers. I sent them an email to explain that I would not be home at all on the next couple of days, so could they please send after that. No reply. Sent another email next evening. No reply. Rang their customer service number - hung on for a while and eventually hung up. Sent another email. No reply. Took delivery of one item one morning, but couldn't leave home in case other item/s arrived. They didn't. Nowhere to leave items in apartment building, if I"m not there. Their so called tracking on line is a joke. It only tells you if an item has been 'dispatched', but not whether it's likely to arrive today, tomorrow, the next day. Some of the tracking emails you are sent contradict each other. I received a text this morning that one item has left the warehouse and will arrive 'today', but no indication of when, so I had to cancel a dr's appointment and have so far spend three hours sitting here waiting. And I've still got one more item to come. Their website, range, prices are great. Their delivery process and customer service are terrible. I would love to use this site more but will not.
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