I ordered a physio foam roller and a yoga mat from OO.com.au. The website is easy to navigate, browsing the products was easy and placing the order very straight forward.
The prices were very competitive - both items were at least 50% cheaper than I could find for a similar product elsewhere. The reviews were useful and easy to find.
I placed my order online on the 23rd January and received email confirmation of my order immediately. Two days later I received another email to say my items had been dispatched.
The products arrived on the morning of the 29th January, which given it was a long weekend, meant it only took two business days to arrive. I was very happy with that. The items arrived in two separate parcels, delivered by couriers within half an hour of each other. They were shipped separately (two different sellers I expect) and one was automatically express delivery. I had the option to elect the other parcel as express (for a small surcharge) but didn't bother. Due to the long weekend they arrived on the same day.
The items were exactly as described. So far so good!
I ordered quite late with the hope like other retailers I would receive it before Christmas, unfortunately I didn't receive order until January. Regardless that is not their fault, my experience with OO.com.au in the past has always been getting wonderful bargains and good service.
Bought a Casio illuminator watch and a green tea gift set by Elizabeth Arden. The price at OO is a bargain, its much cheaper than what you expect to find anywhere else.
I had to pay $13.25 for shipping. Although this is reasonable, a lot of other online shops offer free shipping. The products was received in a timely manner but was longer than promised. This is probably a problem with the post and not OO. I didn't really like the packaging, they used a bigger box filled up with styrofoam balls, shredded paper and airbags which I find unnecessary for the product I bought and is a waste of space.
They have quite a variety of different products. I recommend OO if you are looking for cheap presents.
i searched for around 1 hour on other sites to find the best price with shipping and these guys were the cheapest except the glasses Art Craft Coral Multi-Coloured Short Tumblers - 290ml -Set of 6 - are lovely and arrived in their box after 3 days however, they are not very good quality and I am disappointed, I guess this is my fault however will consider buying from someone else drinking glasses in the future.
Purchased a laptop cooling stand. Really good price (all their items are priced well) and there was free shipping at the time.
Item took a long time to arrive (8 days). I'm guessing there might have been a stock issue. 8 days is a long time but it wasn't the end of the world. At least I got it!!
Be wary of warranties on offer, i've noticed that some of their goods don't offer as good warranties as other retailers for the same price. Just my opinion.
Purchased a power surge protector board from them while making use of the free delivery they had on offer at the time. Delivery was prompt and arrived within 5 business days.
Their customer service response is excellent, as I was able to even claim Velocity reward membership points with them, which was not credited in the initial order, even though I had entered my membership details. They were quick to sort it out after my initial query.
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Packaged well, having titles that stores don't have, what more could I ask for?