Massive range of wetsuits for all types of watersports; surfing wetsuits, scuba diving wetsuits, spearfishing, triathlon & more. Great prices & quick shipping Australia-wide
I ordered a rash vest for my daughter and it was a bit slow arriving . I called and spoke to Sam . Very helpful and professional . Sorted the problem immediately . They get my vote for more business
Mirna_333 would not shop at Wetsuit Warehouse again.
Not happy, Wetsuitwarehouse!
I was looking for quality swim clothing, but within reasonable prices. I searched online and came across wetsuitwarehouse, which stocked the well known brand "Speedo". I ordered a Speedo navy swimming suit, Speedo pink swim cap & Speedo pink swim/gym shorts. I was very happy with the bargain prices I picked those at! The postage was reasonable, $8.95 for 3 items & they arrived quickly.
I was emailed by Wetsuitwarehouse staff & informed that they only had charcoal colour left, in the size that I selected, for the swimsuit. The staff were kind & courteous and I was impressed ...Until the package arrived and to my horror, I saw that the hygiene strip was not on the swim suit where it should be, but rolled up and stuck on another part of the swimsuit. It appeared also, even though the price/info tags were still attached, as if the swimsuit was tried on by at least one or two people before it was sold to me. I took a photo of the rolled up hygience strip & I emailed it to them, explaining to them what had happened. I never received a response, no explanation, no apology, nothing! I kept the swim suit because I needed it, but I made sure I put it in the washing machine first!
I do realise they offer refunds & exchanges on stock, but if another customer returns stock, it is THEIR responsibility to make sure the stock is still in brand new form (including all hygience strips still intact!) before passing it on to another customer!!!!!
This site is awesome. I stumbled across it while doing a Google search for some new swimmers. They have some of the cheapest prices for Speedo swimwear in Australia that I have ever seen. I purchased the following: - Speedo "Endurance Contour Clipback" Swimsuit $39 - Speedo "Swym" Women's Sport Short $34.95 - Vorgee Swim Cap $7.95 - Speedo Mesh Swim Equipment Bag $9.95 The order came to over $100, so I scored free shipping and they offer Paypal as a payment method, which was really useful.
There was a small glitch with my order as I ordered a NAVY swim equipment bag, but they had actually sold out of that colour. A really nice guy from the warehouse called me the morning after I placed the order and advised me of the shortage and asked if I would be happy to swap to BLACK (which I was). They had also sold out of the "SWYM" Sport Shorts in NAVY, size 12, so I swapped to the "SWYM" Sport Shorties in NAVY, size 12 instead. These were a couple of dollars more and actually better shorts. They waived the difference in price for the inconvenience too, which I thought was nice of them!
The order arrived within four days from when I ordered it and was sent express post too.
A really nice Australian business, with real people who answer their phones. I would definitely shop there again.
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