The advertised delivery time frames are a load of bunk. Order will not be shipped until 5 days after you have received payment, but they do not tell you this until after you are wondering where your order is.
The call centre staff were extremely unhelpful, especially (Employee Name Removed), and tried to tell me that the definition of delivery was the same as that of postage. They were also condescending, had no reasonable arguments, yet still refused to refund me. The customer is not right.
"I placed an urgent order for X500 A5 colour double sided flyer to print via the online website as I was advised by the staff member at the..." Read More
"I ordered an employment law textbook as well as a couple of other books. Because I linked to Booktopia through Booko, I got free shipping ..." Read More
The call centre staff were extremely unhelpful, especially (Employee Name Removed), and tried to tell me that the definition of delivery was the same as that of postage. They were also condescending, had no reasonable arguments, yet still refused to refund me. The customer is not right.