great prices, good product. delivery in 3 weeks. happy customer
decided to purchase gorilla style tripod for pocket cameras and smartphones. this particular tripod also had a bracket to securely hold your smartphone
always handy to have on hand for all those times you wish to mount your smartphone or small camera in random locations (trees, uneven surfaces etc)
received emails confirming my order (same day) and order shipment (next day)
my item took just over 20 days to arrive. i had ordered another item from a competing store the same day - they must have been in sync as both the emails and delivery of my items arrived at the same time
the tripod feels surprisingly sturdy, and i would actually trust mounting my smartphone to the bracket and wrapping the legs around a tree
pleasantly surprised at the strength of it, but wont really know the actual quality of the tripod until i put it through its paces. expect an update if my smartphone meets an untimely demise! haha
but in regards to tmart, i would have no issues buying from them again for the price and service, but as always, expect to wait a few weeks for delivery
Good products with good prices. Allow up to 45 days for delivery
Ordered a dual usb car charger for tablets and smartphones
The order was marked as shipped the same day as i made the payment, which is typical of the service you get from Tmart (ie good)
The item actually took just under a month to arrive, which is unusual (not so good) =)
I emailed them to query about my product, and was told to please allow 45 days for the item to arrive. If it didnt arrive in that time, i was to contact them back. Luckily i didnt have to wait that long
A reply to my enquiry took a few days (but I'm sure they are dealing with many enquiries), so dont expect an immediate response.
This order took a little longer than items that i've ordered before, so i guess that has set my expectations for items ordered from Tmart. But they were responsive to my queries and i generally feel that a month is acceptable (I'm probably just impatient)
Hopefully the charger works as advertised, as i havent had the need to truly test it out yet
No problems with making a repeat purchase from Tmart, but perhaps next time, i wont anticipate a quick (2 week) delivery for purchases
Item never delivered, Refund process lengthy and difficult
Attempted to order a remote control helicopter
Didnt receive my item after 4 weeks, so i sent an enquiry email as to the status of my order.
I was asked to wait a further 2 weeks for delivery and provided a tracking number (which, even after 4 weeks, had not been registered and thus was untrackable).
Despite this, i still waited the 2 weeks as requested, and my item still hadnt arrived. So i contacted them again notifying them that i still hadnt received my item.
Numerous back and forth emails ensued, offering me store credit, with no interest of a refund. After 2 months, they finally stopped trying to offer store credit and agreed to a refund. Hopefully i get it as promised.
My first (i think) bad experience with Tmart and quite frustrating.
Based on past purchase satisfaction with them, I'll be buying from them again, but would just recommend to be careful and persistent with items not delivered and demanding a refund.
One cable to charge them all. Good price, average delivery time.
Due to having so many gadgets and devices that needed different cables to charge, i decided to buy a 2 in 1 cable that had a lightning connector tip which could be removed, revealing a microUSB tip underneath.
This way, i could carry one cable, capable of charging different devices. in my mind, quite convenient.
My item was marked as shipped 9 days after my payment, to arrive after another 2 weeks. So overall, just over 3 weeks for my item to arrive. Not the best shipping times I've experienced before, but still within my 1 month expectation.
As for the cable itself, it works as advertised, to a degree. It is able to charge my iPad (lightning connector) and my smartphone (microUSB) but only on "slow charge". But for the price and the convenience of only needing to carry one cable to charge the majority of my devices, I'm OK with longer charging times.
Will continue to buy from Tmart, just hoping their shipping standards dont drop.
Value for money products, with 1-2 month delivery times
Ordered a wrist guard/wrist protector to help alleviate the stress i am placing on my wrist while working at a computer.
As with all Tmart orders, shipping was free. My item was marked as shipped on the same day, to arrive in just over 3 weeks.
The wristguard works as advertised, so no issues with it. If i was to purchase another one, perhaps i would consider a thicker padding for the extra comfort and support.
I purchased a car mobile phone mount few months ago.
Although the shipping itself is quite slow (took a month for me), the service is great.
When T-Mart shipped my order for the first time, I was away for an overseas trip for a month, so back then I did not have any chance to go to post office and take my item, apparently when I had the chance to the item has been returned back to Tmart.
So I talked to their customer service representative to ask about this. Initially, they wanted to give me a store credit, but I was unhappy about that and requested them to send me the same thing instead. After a while, the CSR finally agreed to do so, and the item has just arrived few days ago and I'm pretty happy with the quality!
"When Priceline had another fantastic 40% off cosmetics sale, I took the opportunity to buy: Rimmel Lasting Finish Nude Foundation, L'orea..." Read More
"I ordered an employment law textbook as well as a couple of other books. Because I linked to Booktopia through Booko, I got free shipping ..." Read More
"The jewelry from Fashion Reflection never disappoints. The pieces are stunning and are very affordable. I always get great comments when I..." Read More
"I have become a Woolworths home delivery convert. I order from Woolies online most weeks and have our groceries (with the exception of fru..." Read More
always handy to have on hand for all those times you wish to mount your smartphone or small camera in random locations (trees, uneven surfaces etc)
received emails confirming my order (same day) and order shipment (next day)
my item took just over 20 days to arrive. i had ordered another item from a competing store the same day - they must have been in sync as both the emails and delivery of my items arrived at the same time
the tripod feels surprisingly sturdy, and i would actually trust mounting my smartphone to the bracket and wrapping the legs around a tree
pleasantly surprised at the strength of it, but wont really know the actual quality of the tripod until i put it through its paces. expect an update if my smartphone meets an untimely demise! haha
but in regards to tmart, i would have no issues buying from them again for the price and service, but as always, expect to wait a few weeks for delivery