I ordered a wayuu taya foundation susu bag. The bag was on sale and delivery was free. When the bag arrived two weeks later, I was disappointed that the colour I received was not the colour pictured. In fact the colour was completely different. I contacted Shopbop to complain about this and they offered me a refund which I accepted. I was pleased they offered the refund even though it was a sale item. Good service.
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really good experience!!!
i bought :
Marc by Marc Jacobs
Studded Mouse Flats, Black, 37
really nice shoes!
i received it within 10days!