GadgetsBoutique.com.au [ABN 19 102 134 699] is a family owned business which began as a hobby. The owner started selling online seven years ago, buying and selling second-hand Nintendo games on eBay (Gadgets_Boutique_au).
With positive feedbacks numbering over 20,000, our little garage business has evolved into one of the most successful online accessory businesses in Australia.
Our philosophy is simple.
We source affordable yet high quality products at competitive prices. We offer a safe and secure online shopping experience We provide quick deliveries to you from our Sydney warehouse (usually within 2-5 business days).
If you have any concerns or feedback, please call us on +61 2 8005 5983 (9am-5pm EST) or drop us an email - support@gadgetsboutique.com.au
Ordered an OtterBox Commuter case for my Samsung GS3. Only this shop had the colour I wanted for my phone, and their prices were cheaper than anyway else I had seen in shops/online.
Before I ordered, I contacted customer service to see whether the item I wanted was in stock, and whether it would arrive before I travelled out of the country. They replied within hours, and confirmed both queries.
Delivery took much longer than expected, arriving 9 days after they confirmed posting it. I started contacting them 5 days after my order, but they assured me they posted 1day after my order. When asked for a tracking number, they replied that their item was shipped without tracking.
I do not know whether to blame shipping to Australia Post, or to Gadgets Boutique.
Similar experience as noted by Efte with Gadgets Boutique. Purchased 4 iPod Gen 5 protective cases that couldn't be sourced anywhere else, on the 5th of December, 2012.
An invoice came through to tell me all four items would be received at the very latest, by 20th of December or before. This did not occur.
I emailed them on December the 28 of 2012 demanding either my goods or my money back.
They responded immediately by telling me they had two of the four items in stock and were right on the brink of sending them.
These two items never arrived...
In fact, I heard nothing from Gadgets Boutique until I posted an unpleasant message on their Face Book site on the 29th of January, 2013 - two months later.
They immediately dispatched the two other iPod cases and these arrived promptly.
As for the first two iPod cases, Gadgets Boutique claim that this is a matter I must follow up with Australia Post, as the Tracking ID claims it was delivered... but it wasn't so now Gadgets Boutique claim it's not their problem.
I'm contacting the ACCC over this matter.
I suggest you do business with this online business AT YOUR OWN RISK. They are full of empty promises and I'm short fifty bucks.
"Ordered the Metolius Grip Saver Plus.
$28.95 at every other store I've checked, was $18.50 from this site.
Shipping was $6.50, so I stil..." Read More
"I ordered a herb set for my sister's 30th birthday and spent over $100. One showed up dead, plus late and they didn't honour the discount ..." Read More
"I was looking for Grado headphones, a relatively unknown brand that were nonetheless acclaimed for excellent quality. As I didn't want to ..." Read More
Only this shop had the colour I wanted for my phone, and their prices were cheaper than anyway else I had seen in shops/online.
Before I ordered, I contacted customer service to see whether the item I wanted was in stock, and whether it would arrive before I travelled out of the country. They replied within hours, and confirmed both queries.
Delivery took much longer than expected, arriving 9 days after they confirmed posting it. I started contacting them 5 days after my order, but they assured me they posted 1day after my order. When asked for a tracking number, they replied that their item was shipped without tracking.
I do not know whether to blame shipping to Australia Post, or to Gadgets Boutique.
Purchased 4 iPod Gen 5 protective cases that couldn't be sourced anywhere else, on the 5th of December, 2012.
An invoice came through to tell me all four items would be received at the very latest, by 20th of December or before.
This did not occur.
I emailed them on December the 28 of 2012 demanding either my goods or my money back.
They responded immediately by telling me they had two of the four items in stock and were right on the brink of sending them.
These two items never arrived...
In fact, I heard nothing from Gadgets Boutique until I posted an unpleasant message on their Face Book site on the 29th of January, 2013 - two months later.
They immediately dispatched the two other iPod cases and these arrived promptly.
As for the first two iPod cases, Gadgets Boutique claim that this is a matter I must follow up with Australia Post, as the Tracking ID claims it was delivered... but it wasn't so now Gadgets Boutique claim it's not their problem.
I'm contacting the ACCC over this matter.
I suggest you do business with this online business AT YOUR OWN RISK. They are full of empty promises and I'm short fifty bucks.