GadgetsBoutique.com.au [ABN 19 102 134 699] is a family owned business which began as a hobby. The owner started selling online seven years ago, buying and selling second-hand Nintendo games on eBay (Gadgets_Boutique_au).
With positive feedbacks numbering over 20,000, our little garage business has evolved into one of the most successful online accessory businesses in Australia.
Our philosophy is simple.
We source affordable yet high quality products at competitive prices. We offer a safe and secure online shopping experience We provide quick deliveries to you from our Sydney warehouse (usually within 2-5 business days).
If you have any concerns or feedback, please call us on +61 2 8005 5983 (9am-5pm EST) or drop us an email - support@gadgetsboutique.com.au
kglindon would not shop at Gadgets Boutique again.
Awful customer service & products
So, I ordered a LifeProof cover for my partner's iPhone 5s, which we purchased less than a year ago.... In March 2016 we were lucky enough to have a holiday and after testing the new cover prior in a sink, which is written all over the LifeProof packing, the front seal of the cover BROKE whilst in water. Sounds like I've made it up, but it literally just came apart. If you've ever seen a LifeProof case, the clear part on the front has completely detached from the case. Short story - Apple will not fix, naturally.. Contacted LifeProof, they will not fix, said its down to the company I purchased from.
Obviously rather hacked off as you can imagine. Contacted Gadgets Boutique, firstly took a while for a response and when I did get one, it had quite obviously taken less than two minutes to write and the explanation of 'Water may enter the phone if it's not sealed correctly' **put head in hands after writing a long detailed email** really bad customer service and worst product.. No doubt I will not get my phone fixed and not get a replacement cover = $789 down (no holiday next year!) ADVICE don't purchase a 'waterproof' LifeProof cover and don't purchase anything from Gadgets Boutique. EVER. Not only for the slow responses & non existent customer service, but I believe the product was faulty from the start.
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Obviously rather hacked off as you can imagine. Contacted Gadgets Boutique, firstly took a while for a response and when I did get one, it had quite obviously taken less than two minutes to write and the explanation of 'Water may enter the phone if it's not sealed correctly' **put head in hands after writing a long detailed email** really bad customer service and worst product.. No doubt I will not get my phone fixed and not get a replacement cover = $789 down (no holiday next year!) ADVICE don't purchase a 'waterproof' LifeProof cover and don't purchase anything from Gadgets Boutique. EVER. Not only for the slow responses & non existent customer service, but I believe the product was faulty from the start.