The website was not iphone friendly which made navigating and viewing products frustrating. The photographs don't resize always and was slow to load. I had to use my laptop as it was a much better experience and easier to navigate.
I also didn't complete the checkout process (last minute mind change) and was sent a follow up email to notify me of this and a link to complete the order. This is a very useful service (first time ive seen this).
Boohoo also sends feedback emails asking customers to provide feedback which indicates they are willing to refine their website to suit customer needs =)
Bought a shirt from this site as they were marked down and I needed a particular colour for an event. It was of good quality, but you get the feeling that the site is geared more towards women
Shipping took time, but that was to be expected as they are a British company.
Boohoo - does not sound like a likely name for a fashion store, but it is. Stocking the latest trends similar to those you've seen in the storefront windows at the shopping centre, and those you haven't seen at physical stores, but have seen on celebrities in magazines.
This was the first time I've purchased form BooHoo, so I wasn't sure about the quality of the garment, if it'd fit well, and how long I'd be waiting for the items.
The guideline is 8 days delivery, but hey presto - 5 business day and my two pretty dresses arrived, exactly as pictured on their website, fit perfectly, and no funky smell.
Definitely shop from this place if you're after a bargain and don't mind wearing cotton.
They are my number 2 favourite online shop, I like their clothing and pretty much everything, but the only cons is their size are not really accurate, some of the clothes sometime are 1 size smaller, I had an issue with their delivery before, the parcel usually take 8 days to arrive but that time was longer than usual so I sent them an email about it, and they replied within 1 day and my parcel arrived after a few day. Their service was pretty good and efficiently too. So overall, they are very nice.
I bought: Burgandy Pocket Detail Hooded Sweater for 24$ Crew Neck Striped Badge Tee for 16$
Quality of product was good and colours resembled those displayed online. Shipping was of an acceptable speed (about 7 working days) though slower than asos (5 working days). A bonus is free shipping to those who live in Australia.
Pricing was reasonable, though selection of clothing is fairly limited. I have no had to return a product as of yet.
Another pro to this website is that it has a combined discount with UniDays, which provides students with a discount to use on their purchases.
This was my first purchase from Boo Hoo, I had seen them on tv and decided to give them a go since they have discounts for students. At the time of ordering, they also had free express shipping because it was close to Christmas.
The blouse looked a lot nicer in the picture than it did when it arrived. It was not chiffon, it felt like sandpaper and rough. It wasn't worth my while posting it back for a refund since they are located in the UK and the postage back is at the buyer's expense.
Overall, the quality was shocking, postage was fast and free. But because of the quality, i would not purchase from them again.
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I also didn't complete the checkout process (last minute mind change) and was sent a follow up email to notify me of this and a link to complete the order. This is a very useful service (first time ive seen this).
Boohoo also sends feedback emails asking customers to provide feedback which indicates they are willing to refine their website to suit customer needs =)