I am beyond disgusted from this website. It is NOT trustworthy to shop here. Don't believe me? Go to their website and see for yourself. They advertise that "they pay for duties and taxes" and that there "will be no surprise charges". However, I am being SLAMMED with duties and taxes (I live in Canada). I am beyond livid because that is the whole purpose I shopped there, and spent over $100 which isn't pretty with taxes and duties. Under their terms and conditions it says that the customer is responsible for duties and taxes. So how come they are advertising that THEY pay for them?? Who runs a business like this?! Their customer service is horrible as well, I have sent 5 e-mails regarding my purchase and have not had one back in at least 2 weeks. I feel like I'm being scammed. I hate boohoo.
If you order from boohoo, you will be the one crying! Boohoo sells cheap clothing at a cheap price. That would be alright if they didn't have such lousy customer service. If you order from them, be prepared to be one big unhappy customer. To prove it, try and find a contact phone number so you can call them. They have so many problems, they can't handle the calls so they don't give out a number. And if you try to use their system of tweeting and direct messaging, expect it to take days to resolve your issue. I just gave up!! They may tell you they resolved your problem because they said "sorry" but "sorry" is all you will get and all you will be if you order from them.
I was quiet impressed with the over all marketing campaigns and look of this website. Their low prices and free shipping were also a plus.
The cons were that it took ages for my order to arrive and when it did the clothes were such bad quality and made of the worst materials. One of the buttons was falling of the jacket and there were loose threads sticking out on one of the blouses i order. I definitely wont be shopping from there again.
The shipment was pretty fast, the quality of the dress was quite good for the price, and the site was easy to use and navigate through. One downside was that the sizes didn't refresh very frequently, and they didn't have the size that I needed.
Overall, pretty good (On a side note, they offer free shipping, which is always a thumbs up for me.)
Boohoo offers some great products and are very reasonably priced (most dresses and jumpers range from $20-$30). The quality is pretty good for the price and i have seen many of the things from Boohoo in department stores at a much larger price. However i didn't find their measurement chart very good as it said the model had a 13 inch waist and wore a size 8 when she actually had a 26 inch waist. I also email customer service twice about a price query and both times received automated computer replies that didn't answer my question. Also i paid for express shipping which promised my goods in 2-3 working days but received them after 14 days,im assuming that the reason was the frequent public holidays were a factor. Overall their value is very good and I will be ordering from there again but will be paying for the non- express shipping.
I've shopped here a few times and I have to say that I much prefer ASOS.
The quality of the goods are not particularly good, and a lot of the time I was rather disappointed with the quality of the actual item compared to what was shown on the website. I actually had to return a bag that I purchased because it did not live up to my expectations from the pictures I had seen on the website....
Some items have been ok but overall, even with the free shipping I'm not sure if I want to shop here again.
On this particular order I ordered a oversized knit which honestly wasn't of very good quality and for the price I paid, I could probably buy a better item at Valleygirl or Ally etc.
I recently shopped at BOOHOO and found it to be really fantastic (as usual :)) they have a huge selections of styles for prices that just cant be found in Australian retail stores! I like that they always have some sort of discount when ordering on-line so I rarely pay full price. Although all together it was a very good shopping experience my parcel arrived quite a few days after promised, also the size chart is really off (would not recommend using it, my measurements indicated I was a 14 but in reality im a 10) but its easy to guess what size I am by looking at what size the model is and seeing how much bigger/smaller I am than her!
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