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1.3 from 19 reviews
2 out of 19 reviewers would shop here again

19 Reviews from our Community

Overall Review Summary
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Individual Review Summary
Service:
1.1
Shipping:
1
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1.6
Warranty:
1
Date Posted:
Ordered On: 1/07/2013
1
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jedc would not shop at Import Stock again.
Thieves
Import stock are theives. No intention of delivering the product purchased.. cant let them get away with this.. must continue to hunt them down by any means possible
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.

Jen555 posted on 17/09/2013

Date Posted:
Ordered On: 15/08/2013
1
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JamesC would not shop at Import Stock again.
Scam
These people are professional scam artists who take your money and you never hear from them again!!!!

I - as have many others have fallen victim to them.....

I dont understand how they can get a .com.au domain without an ABN??????




BE WARNED!!!!!!!!!!!
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.

Jen555 posted on 17/09/2013

Date Posted:
Ordered On: 13/06/2013
0
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Service:
N/A
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N/A
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scammed would not shop at Import Stock again.
also scammed
Thanks for all your posts people, after 13 weeks of waiting i have now also lodged a complaint with the department of fair trading, i'll go to the bank today, and the police,...im looking for their phone number so i can start calling,..

does anyone actually have any real hope for a refund? Not that im planning on giving up,.....

Please tell us what did they say at the bank about the refund!
But I think they can't help us.

Arpi28 posted on 5/09/2013
the bank put in a request with their bank, but they have to approve it, they told me not to get my hopes up,....

http://forums.whirlpool.net.au/forum-replies.cfm?t=1830134&p=7

Adding your name/detailed info to the list of people 'the Shed Studios' on page 7 is compiling might help,....

scammed posted on 5/09/2013
Thanks! I have added mine to the list and email sent.

onlinerocker posted on 9/09/2013
Email sent from me,too.

Arpi28 posted on 15/09/2013
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.

Jen555 posted on 17/09/2013

Date Posted:
Ordered On: 3/06/2013
1
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iwillfindu would not shop at Import Stock again.
Import Stock legal action
I am currently in contact with a criminal investigation detective in regards to this company and Tim Hung, he has asked me if i know of anyone else, i also have another person who has contacted me with her information. So if anyone else would like to join their story to this investigation then feel free to contact me. The more of us there are the better the outcome is likely to be. My email is {contact removed for safety and privacy}.
I have am also working with Fair Tradings, have lodged a complaint with ACCC and the ATO.
I'm very happy to give you any help. Your contact details have been dropped though.

lashi posted on 4/09/2013
My email is lashputin1 at gmail

lashi posted on 4/09/2013
Mine is arpin26 at Yahoo

Arpi28 posted on 4/09/2013
Is there a chance to get back the money?

Arpi28 posted on 4/09/2013
I am happy to help you as I have also had trouble with this company. rose.darroch@optusnet.com.au

koalarose posted on 4/09/2013
Hi there, I'm also caught up in this mess. I'm happy to help my email is info@zicooneill.com. I have lost thousands!!!

Zoneill posted on 4/09/2013
Yep, it looks like I'm in trouble with these guys. Still waiting on my lens (paid for 5 weeks ago). Website now advising not taking any more orders and they're having 'problems' with email. Phones also not answering! I'm contactable at ozbloke04@gmail.com.

ozbloke posted on 4/09/2013
Mine is Chubbybug74 at hotmail, ive only lost a thousand, but id like it back!! (ordered 13th june, asked for a refund 21st aug)

scammed posted on 4/09/2013
I will do anything to chase these guy/s. I live in Sydney. My email is miiidy@yahoo.com

Mids posted on 4/09/2013
Hello, Guys. I've paid $3000 for Nikon D800E body on the 6-th of August. The same stuff happened. My e-mail is tachechena at gmail.com If you need any help, just let me know....

straycat posted on 4/09/2013
I think you guys should talk to your bank about getting the money back. I did a direct deposit, but I've lodged a complaint with my bank and I'm trying to get money back through them. Also, I put in a general complaint to the NSW Fair Trading people.

Some of you have sent me an email. I'll try and get back to all of you ASAP. Maybe we should create some sort of google group? Email and internet is hard for me because I'm traveling around Australia at the moment, so my connectivity is intermittent...

lashi posted on 5/09/2013
For some reason i cannot post on my previous posting so i have started a new one to give everyone up to date info on this company.

In regards to the distribution centre Tim has not paid rent and the real estate agenthas locked him out and said there was no new stock in it and they were just fixing old computers there. I have let the fair trading lady know this and as there have been a few complaints piling up on this guy they are looking into him. They are also looking into the fact that he was registered in australia but lives in Hong Kong which is illegal.

I have had so many people contact me and say that he has taken their money and they have not been able to contact him at all after. The real estate agent also said that Tim told her he is in Hong Kong, she only ever spoke to him over the phone.

The fair trading lady said for everyone to make their own complaint online and it should all get allocated together. Also make a complaint to the ATO, ACC and to your local police station which i think will have to refer it on to the redfern police as this was the local police to where the distribution centre is and where his business is registered.

There have been so many people and i cannot respond to everyone individually so i hope this helps everyone, i will post any new info. I am seeking legal advice and have an app next week.

Good luck all, it may turn into a class action.


So annoyed at this scum bag.

iwillfindu posted on 8/09/2013
I actually bought a $650 camera from import stock at the beginning of this year. I chose to pick at the alexadria warehouse. It only took me one week to get my camera. that make me trusted them a lot. I purchased $3500 this time and got nothing after one month. very frustrated. I bought them for
my friends. and now i have no money to pay them back.

Iwantmymoneyback posted on 8/09/2013
Could everyone who has lost money please read through the link below and start emailing the suggested places, the more complaints that are made, the better our chances for a resolution!!

http://forums.whirlpool.net.au/archive/1830134

scammed posted on 8/09/2013
@Iwillfindu
What do you mean that Tim spoke on phone with that agent and the police can't get him?

Arpi28 posted on 10/09/2013
@Iwillfindu
What do you mean that Tim spoke on phone with that agent and the police can't get him?

Arpi28 posted on 10/09/2013
@Iwillfindu
What do you mean that Tim spoke on phone with that agent and the police can't get him?

Arpi28 posted on 10/09/2013
And speaking palpable, what will happen with Tim if he will get? Because if he will going to jail, I don't think if somebody will be happier.I know you are trying to help us and thank you but maybe somebody knows if is there a chance to obtain money back or not if Tim is found.

Arpi28 posted on 10/09/2013
Sorry for repeating

Arpi28 posted on 10/09/2013
anyone has any news to update? I lodged a complaint to NSW Fair trading office, but no one replies me yet. I called my bank, they recorded what happened and promised investigating it and gave me a file number. That's all. Anything else I missed?

Iwantmymoneyback posted on 11/09/2013
HI Guys,

Spoke to a solicitor today. Tim has done this previously in 2009 and because it is a company it is legally a separate entity to Tim. I dont know if the police can find him or not as i dont think any of them have actually tried looking yet.
I did a search and he hasnt filed for insolvency yet and Fair Trading QLD has closed the case as they are unable to contact him. The only option left for us is to continue to report him to Fair Trading NSW, the police, ACCC an take him to court.

Whirlpool has a group started which is taking this to the Hong Kong police and others so it is advisable to join this action as well. Other than these things taking Tim to court is my next step.

iwillfindu posted on 12/09/2013
I was under the understanding that Tim and Ming are in HK? But you think they are in Australia?

lashi posted on 13/09/2013
Hi everyone, I too am waiting on a lens ordered several weeks ago. Wanting to know if it's worth contacting fairtrading. Happy to add my name to whatever action to get get refund

kkyoun posted on 15/09/2013
It is clear that a lot of people have been affected by nefarious activities of 'Import Stock'. There are more detailed postings at another forum: http://forums.whirlpool.net.au/archive/1830134. We are currently trying to get as many people as possible together so we can approach the 'Import Stock' issue as a group. If you are interested, see the latest entries at: http://forums.whirlpool.net.au/archive/1830134 and register your interest. In that forum, I am 'angrypinkdog'. Check my post there to see how I think we should approach this.

Jen555 posted on 15/09/2013
If anyone wants to contact me re forming a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited), then, send me an email (genevieveburnett[at]yahoo.com.au) and I will send you more details.

Jen555 posted on 15/09/2013

Date Posted:
Ordered On: 1/08/2013
1
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Jessij would shop at Import Stock again.
Scam
Terrible. There warehouse seems to have closed down now. No camera and $4000 out of pocket 4 weeks later. Contacting the department of fair trading and police now. Scam.
Hello
I ordered a Nikon D5200 for 7-8 weeks ago, and untill now I got nothing from them. What happened with them? I hope they will refund all my payment or I'll lodge a complain to that local police.

Arpi28 posted on 2/09/2013
Hi There, sorry to hear this. Could you tell me if you have gone directly through import stock or was it through shopping.com.au
Cheers

unhappydays posted on 2/09/2013
It was directly through import stock site

Arpi28 posted on 4/09/2013
If anyone wants to contact me re forming a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited), then, send me an email (genevieveburnett[at]yahoo.com.au) and I will send you more details.

Jen555 posted on 15/09/2013

Date Posted:
Ordered On: 21/07/2013
0
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N/A
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thebest1221 would not shop at Import Stock again.
DO NOT BUY
hey everyone,

DO NOT buy from importstock.com.au

bottom line they are "LAIRS, THIEVES"

i purchased the Canon 5D MK III 5 weeks ago from them and paid by "Direct Deposit" which is i guess this is their little game.

anyway, i was promised that it would be delivered within a week. But obviously it did NOT. they keep saying 'next week, next week, next week' and every time there is an excuse.

and don't be fooled by Mr.Tim, the one with the sweet talking, he is the biggest lair.

however, after reading bunch of negative reviews online which i did not know about before i bought the camera. i just realized that even if i waited ten years the camera wouldn't be delivered.

So i asked for a refund yesterday via email and i did not receive any emails yet, and they would not pick up when i call.

am gonna wait and see what will happen, most reviews i've seen they're saying that they got the refund after a long wait. the least one saying that he/she got it in 2.5 weeks. and some of them are still waiting

If things go worse and they don't fully refund the money by 2-3 week, i may have to proceed a court order or call the police or something.

i am staying at Brisbane but am not Australian, so am not sure how the justice system works here.

if anyone can help please post your comments
i will give regular up-dates if anything new happens
If anyone wants to contact me re forming a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited), then, send me an email (genevieveburnett[at]yahoo.com.au) and I will send you more details.

Jen555 posted on 15/09/2013

Date Posted:
Ordered On: 1/04/2013
1
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unhappydays would not shop at Import Stock again.
UN HAPPY DAYS
Warning ** Warning **Do Not Shop Here
Ordered Headsets April 2013 - Still Waiting
After Many Emails And Phone Calls With Ming From Import Stock He Only Delivered Excuses And Tall Stories. Ming I Am Still Awaiting On Refund????

You Never Get The Product
You Never Get Any Service
You Never Get A Refund
Site Should Be Removed From Australian Website Total Scam
Hi, just wondering if your case was resolved? Going through the same thing now.

Jessij posted on 29/08/2013
Hi Jessij, unfortunately not resolved yet. But I'm not one to give up and let them get away with it. I have emailed them another reminder today for them to acknowledge my banking details for a refund. Of course still no answer - tomorrow I will call them up and remind them about fair trading in NSW. Contact for Import Stock is Tim.?

unhappydays posted on 29/08/2013
Have just been speaking to fair trading in NSW does not look good for IMPORT STOCK. I suggest everyone out of pocket needs to act now lodge your claim now online.

unhappydays posted on 30/08/2013
Well I went to their warehouse in Alexandria. And as I arrived the real estate agent was also there locking them out as they were badly behind with their rent.so you will find you won't be able to contact them at all now....

Jessij posted on 30/08/2013
Let me know if you get anywhere.I have also contacted fair trading.

Jessij posted on 30/08/2013
And going to police too. I suggest you do same.

Jessij posted on 30/08/2013
Thanks for the info, unlucky for me good for them that I am in Perth.
Otherwise I would track them all down. I'm waiting to find out a little bit more regarding who and were they are etc.
I have also emailed a few sites who still advertise Import Stock and advised them that their scammers.

unhappydays posted on 30/08/2013
Hi, I've been stung by these morons too. I purchased a lens from them, and they reckon they've shipped it on the 28th, but I'm currently traveling through Broome and it hasn't arrived. Will try the post office Monday morning as well, but I'm very annoyed and disheartened dealing with them. My lens crapped out on this trip around Australia which is why I bought this lens from them.

Can someone please send a link or instructions how to lodge a fair trading claim? Thanks.

lashi posted on 31/08/2013
Jessij, did you just call the local police? I have zero experience with a matter like this.

lashi posted on 31/08/2013
HI lashi , Lodge general complaint asap, as my understanding is they have gone into liquidation http://www.fairtrading.nsw.gov.au/. go to the section general complaint and just follow the links. We may get some small amount back in the dollar. Depending how much they owe ATO. Good Luck. On the form it asks for their details which is
telephone: 1300 699 890 or 02 80918071 , fax 02 - 83236090 and their address which is 7/34-36 Ralph Street, Alexandria NSW 2015 Gook Luck

unhappydays posted on 31/08/2013
These guys also have a company name under ITAP Australia Pty Ltd keep away registered to the same address.

unhappydays posted on 31/08/2013
i am in the same situation. Lodged a complained with Fair Trading today. Thanks for the help.

Willem posted on 1/09/2013
I lodged my complaint with Fair Trading last week. I have been trying to get my refund for a month now. I have had all the excuses in the world from these guys. Time will tell.

onlinerocker posted on 2/09/2013
I contacted my bank (Westpac), and I'm trying to get a refund from them. Maybe you guys could try the same? Of course, I'm only down $334.81, compared to some of you guys who seem to be down thousands! Of course, I'm also lodging the appropriate forms, and went to the cops today and did a stat dec.

lashi posted on 2/09/2013
Good info lashi. I'll contact my bank to try for a reversal, and also the Police tomorrow. Cheers and good luck to us all!

onlinerocker posted on 2/09/2013
Hi Guys did any of you go through shopping.com.au ? because when i have emailed them to advise that import stock are scammers they they said any customer that went through their site they would try and help them out?? - possibly too far gone now.

unhappydays posted on 2/09/2013
Yes, i did. I will contact them also. Thank you unhappydays.

onlinerocker posted on 2/09/2013
Please check out whirlpool forum some interesting info has passed through over the past few days.

unhappydays posted on 2/09/2013
Has anyone reported these guys to the police? I'm currently in Broome, and the police said that all I can do is a Stat Dec. But it feels to me like this is a criminal matter, but I don't know what to actually report...

lashi posted on 3/09/2013
Are any of you interested in joining a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited)? If so, send me an email at genevieveburnett[at]yahoo.com.au and I will send you more details.

Jen555 posted on 15/09/2013