I bought new spurr cairo sandals and a fair maiden belt during the christmas/boxing day sales. The item arrived 5 days later (because of the public holidays, this was technically the next business day), which is quite impressive. Shipping was free over $50.
Very happy with the product, it is exactly as described! Communication is great, I receive an email for every step of the process (order received, order shipped, order received).
I wouldn't buy full priced items since they can be a bit overpriced, but its definitely the place to go when they have sales or coupon codes.
The Iconic is a class act. I bought a Herschel backpack from this site and was impressed with every aspect of the service!
The Iconic gives customers the longest time to return goods. I was able to buy two bags, in different colours, and return the one I liked least. They have a free returns policy, which is totally amazing.
I would shop with the Iconic more if they stocked more things that I love, but I always check their site because I just love their commitment to great service. I can't wait until they grow and have more stock that I love.
As a shopper I always try to support stores that do well by their customers!!
I made an order on 9/10/13 at 11pm and received an email at 11am the next day to say my order has been packed and ready to be shipped. I then received my package today the 11/10/13 in the morning. I am really surprised how fast it arrived.
My order consisted of a pair of ankle boot, pointy stilettos, black flats and a tshirt.
The best thing was that free shipping was included!!
The Iconic is an amazing store that has a huge range of clothing, usually selling at a cheaper price than actual stores. The website is extremely easy to use and the shipping for Australia is free!! My parcel come around 2-3 days later and the quality of the product was amazing. Products from the store is at an reasonable price and is cheaper than what is sold at an retail store as said before. I've bought both clothes and shoes there, and they fit perfectly.
Its a great store, its very reliable and i definitely recommend buying from here.
I recently ordered a couple of dresses and tops from the iconic and found it to have great quality and style, not to mention super fast shipping (within 3 business days) the dresses I bough were on sale so they were quite good value. The thing I love about the iconic is that it brings so many brands together and often has a huge range of sale items!!
I purchased a pair of Mavi jeans for a fraction of the price instore and a scoop long sleeve top.
The Iconic have a large variety of brands and are based in Australia. They have very fast shipping which is usually free if your purchase is over $50. My clothes came folded in a nice cardboard box. Shipping to Melbourne took two business days.
The quality is great, wouldn't expect anything less and service is great.
They also have 100 days free returns which is a bonus if you buy something you don't like or if it doesn't fit.
I bought a dress that I was 80% sure about, received it and after trying on it turned out not to be perfect. I returned it (free postage) and received a full refund without any fuss at all.
I really recommend this store for both customer service and quality of product.
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Very happy with the product, it is exactly as described! Communication is great, I receive an email for every step of the process (order received, order shipped, order received).
I wouldn't buy full priced items since they can be a bit overpriced, but its definitely the place to go when they have sales or coupon codes.