This was my first time shopping at the iconic. I found the process very professional and fast. The website guarantees fast shipping and through the checkout process you are given a specific delivery time to expect your purchase. There was also a tracking number and email to let me know my order was shipped. I was very happy to receive the dress I found online the next day at my front door.
This was my first purchase at The Iconic and I loved the experience! The site was easy to navigate, checkout was quick and simple.
I bought on Tuesday morning, it was packed and ready to be shipped in the evening and finally arrived the next day - so impressive, 1 business day.
Happy with my purchases, most were on sale and shipping was free because my order was over $50. There's a faulty necklace though and customer service dealt with it really quickly - will be sent a replacement.
Overall a very positive experience at The Iconic, highly recommended!
I ordered on a pair of gorgeous wedges on Thursday morning and they arrived on Saturday which is slower than usual but that's because I chose the cheaper $4.95 Saturday shipping option, it arrived on Saturday in the specified time frame of 1pm-6pm in the usual The Iconic grey bag.
I love my purchase, I think they were a really good buy due to price and quality. I would recommend the Saturday Shipping Option for those shopping on Friday as the weekend delivery means you have your 'urgent' purchase for the night out or for use on Sunday.
Overall, I always have excellent experiences with The Iconic, it's good to see them introducing new things that'll benefit their customers. Well done The Iconic!
I returned a pair of boots in August, received confirmation of return and refund 12/09/2014 and of this date 10/11/2014 the refund is yet to be received by my credit card company. Absolute disgrace, Consumer Affairs have agreed after reading their corespondence to give them a shake up. Simply not good enough. approaching 3 months to refund a return. My advice is to stay away.
The $4.95 Saturday deliveries are such a treat for me, after a tiring week, receiving mail on a Saturday afternoon is a great delight!
I ordered a lovely River Island dress and it arrived in the expected time frame, loved my order! It was on sale too which made the price more reasonable.
Their service is always great every time I have communication with them via Facebook. I recommend The Iconic to my friends & family all the time.
I desperately needed some new sneakers before the Easter long weekend so I turned to trusty old The Iconic, they have never failed me and I'm pleased to report once again they delivered the goods!
It was a Wednesday night, 8pm approximately and I received an email saying it had been shipped at nearly midnight. It arrived in the morning the very next day, just before the long weekend arrived.
I'm so pleased with the service and the goods, knowing this is a store I can always trust for next day deliveries. Highly recommended!
The Iconic ships your orders incredibly quickly! I didn't have a problem with them, they prepared and delivered my order in 1 business day.
My clothes were affordable as they were on sale, and I think quality is a bit hit and miss - some things very great, others not so much (not really loving the shoe brand Spurr).
However, service was great so I will be back to buy from more expensive brands on the site.
There was also a tracking number and email to let me know my order was shipped.
I was very happy to receive the dress I found online the next day at my front door.