I bought a dress that I was 80% sure about, received it and after trying on it turned out not to be perfect. I returned it (free postage) and received a full refund without any fuss at all.
I really recommend this store for both customer service and quality of product.
I purchased a pair of Mavi jeans for a fraction of the price instore and a scoop long sleeve top.
The Iconic have a large variety of brands and are based in Australia. They have very fast shipping which is usually free if your purchase is over $50. My clothes came folded in a nice cardboard box. Shipping to Melbourne took two business days.
The quality is great, wouldn't expect anything less and service is great.
They also have 100 days free returns which is a bonus if you buy something you don't like or if it doesn't fit.
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I bought a dress that I was 80% sure about, received it and after trying on it turned out not to be perfect. I returned it (free postage) and received a full refund without any fuss at all.
I really recommend this store for both customer service and quality of product.