Teds Camera Store - Buy online from one of the largest Photographic Retailers in Australia. Digital cameras, digital accessories, printers, digital video, HP printing, top brands and much more.
A good Australian store for Cameras and Accessories
The online store looks great and very user-friendly. It accepts a bunch of payment options such as Credit Cards (No Surcharge at all) (Amex, Master and Visa), PayPal as well as BPay.
I bought a battery for my camera and some cleaning kits from the online store. The process was quick and I am very happy.
Products are great and genuine.
PS: I got offered a free delivery as I didn't place the order at the first time :)
A few shipping issues, but a good product and price
I purchased a Pentax Q camera, which was offered with a member discount. It was cheaper to the next closest competitor by at least $100, so I decided to bite and buy one, to be picked up at my closest Ted's store.
Apparently, so did a lot of other people.
I received a call a few days later stating that there was no stock available at my chosen store, so they would ship one directly to me for free. I was happy with that.
I didnt hear anything from them for a while, so I called up to enquire about my order. I was told it had been shipped and should arrive within 3-5 business days. It didnt.
Calling up again, I was then informed that there was a supplier shortage and that Ted's were waiting on stock and once it arrived, it would be sent out to me ASAP. I could understand that, as the camera was sold at a good price.
In the end, it took 3 weeks to receive my product. I was hoping to receive it within 2 weeks as I had a function I wanted to use the camera for. I was a little bit annoyed that I had been told two different things about my order (ie. it had been shipped and later, they were waiting on stock), and wasnt really informed of its progress, but it seems it may have been a "technical error" on the back end.
The camera has a 1 year warranty, although at checkout, I did have the option to purchase extended warranty.
I was able to pay easily via PayPal, without extra fees.
Overall, I received my product in the end, albeit after a couple of delays.
Limited store locations, $10 shipping charge. Some good prices available
Ordered a camera bag for pickup in store (only 1 in NSW). I believe shipping costs adds another $9.95
The price offered was slightly lower than the competition.
Payment via Paypal was accepted with my order being confirmed the same day, stating that i would be contacted within 48 hours to confirm pick up.
I received a call the next day to confirm my details and advised i would be able to go in store that same day after 2pm to collect my order.
I headed in store the next day and collected my item, after waiting a while for a staff member to be free. Once served, the process of collection was simple - all i required was my ID and order number.
Overall, a good first buying experience for me from Ted's. I'd be happy to buy from them again should they offer a product that i'm looking to buy
Vivianne2025 would shop at Teds Camera House again.
Ok service
have order a few online prints through their app, however app is slow and takes a long time to upload photos. But is a great concept of service as you can have photos from your phone printed and pick up in store. quality and price are good though
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I bought a battery for my camera and some cleaning kits from the online store. The process was quick and I am very happy.
Products are great and genuine.
PS: I got offered a free delivery as I didn't place the order at the first time :)