Digidirect is a leading digital camera shop provides cheapest digital cameras and video cameras for Olympus, Panasonic, Canon, Sony, Pentax, Ricoh and Nikon digitial cameras in Sydney Australia
Ordered a lens when they had a 10% off sale. The lens was a really good price for an Australia stock. Was very pleased with the order. I selected pick up from Melbourne to save a couple of dollars from shipping.
I got 1 confirmation that the order was received right after paying. However had to wait another 3 days for them to change the status to processing.
After that I didn't hear from anyone. I contacted them via their telephone contact details, and was told that there would be about a 2 week wait. I thought that was reasonable.
I waited the time provided and emailed them for an update. I didn't get any response!
I had to recall them for an update. they told me that it would be potentially 1 month wait time, before they had any indication if the product would be shipped to Australia.
I asked if i could cancel my order. They were very willing to refund my money. I sent them an email with the request to have refunds and got the money the same day.
I guess if the lens was in stock, it would have been a really good experience. Real issue was the lack of updates provided and required me to chasing up every 2 weeks for an update...
I ordered a Nissin flash from Digidirect and was told delivery would be in 3-5 days. Admittedly it was over Christmas and expected some delays. However after several email enquiries I was told three weeks after the order that they were out of stock. I asked for a PayPal refund and received it in minutes. Maybe I shouldn't have panicked but it would have been nice to have been told of the stock situation on order.
"I regularly order 'sashas powder' for my elderly Labrador here as it helps with her on coming arthritis. They offer an amazing range, supe..." Read More
"I ordered a pair of Walnut Melbourne shoes from The Iconic on a whim after seeing them on sale and reading great reviews about them on The..." Read More
"Made a mass order for a company event of beach towels, calendars, flags and other souvenirs. Free shipping over $100 which was great for m..." Read More
"I purchased this refurbished monitor from the factory outlet area of the website for $189 delivered which is a great price for the monitor..." Read More
"Great service, website was easy to navigate and a good place to go for some vintage addition to your home. Good collection of quirky furni..." Read More
I got 1 confirmation that the order was received right after paying. However had to wait another 3 days for them to change the status to processing.
After that I didn't hear from anyone. I contacted them via their telephone contact details, and was told that there would be about a 2 week wait. I thought that was reasonable.
I waited the time provided and emailed them for an update. I didn't get any response!
I had to recall them for an update. they told me that it would be potentially 1 month wait time, before they had any indication if the product would be shipped to Australia.
I asked if i could cancel my order. They were very willing to refund my money. I sent them an email with the request to have refunds and got the money the same day.
I guess if the lens was in stock, it would have been a really good experience. Real issue was the lack of updates provided and required me to chasing up every 2 weeks for an update...