I ordered a dress from Lucy In The Sky, this was my first time ordering and it was quite a good experience! The dress was exactly as shown in the pictures displayed on the site, and the sizing was correct as well! I would recommend to purchase maybe early or middle of the week on a weekday to ensure that your parcel comes in a few days, because there's free express shipping to Australia. Although the shipping was good and fast, I found it a little unsafe that they just left my package outside my house. So I would probably advise people to send it to a workplace, PO box or make sure that someone will be home.
This was my second purchase from this store and it was one of the worst experiences ever. I ordered a playsuit for my friend and did not receive, and still have not received it. It may not be their fault for why I have not gotten it yet because the postage service that they use is very bad. They say they put it outside your house, but I called and they said there was no proof of delivery, but insisted me that it was delivered already. However I understand that it may not be in their hands, but the customer service that I received from them was horrible. I had to message them at least 2 times before I got a response, and I did not spam them at all! I waited at least 3 or 4 working days for a response and never got one before messaging them again. Also for the first few times I did not even get a proper response, all they said was to call the place which I did and complained again. In the end and after more than a month, and many raging messages I finally received store credit as a refund. But this was AFTER I had to suggest it to them. So I was forced to purchase from them again.
I ordered two dresses on express overnight shipping from this site. One was received the next day, however I was notified via email that due to incorrect restocking, the second was not actually available and my money would be refunded. Which would have been fine if I was relying on the dress for a function that weekend. Major letdown.
The shipping was amazingly fast and only took 3 days which was a much better experience than what I had before with this company... I ordered shorts which the quality did not live up to the price tag... However due to the hassle of returns for this store I decided to keep it instead. It's hard for a lot of things to know how quality is, and also the sizing was a bit off... Unlike a lot of other online stores they do not state the model's height and size of clothing that they wear so it is hard to make judgments.
I bought the item 'Vying attention' dress for $35. They have free express shipping so I got it only 2 days later which was awesome! The dress fits well and I would have no problems buying from Lucy in the sky again.
honestcustomer would not shop at Lucy in the Sky again.
Sizing is shocking!
Today the 1st of Oct I revcieved my order from Lucy in the Sky. The sizing is shocking! I regularly buy clothes online and know my sizing so when I ordered a size 8 I knew what I was expecting. When I opened up my parcel it looked beautiful until I put the dress on. It said size 8 but felt like a size 14. The low back was so low it showed my undies (I am average height 5'3).
I ordered a dress and skirt from Lucyinthesky. It was free shipping and the parcel arrived promptly (2 business days). The product was of a lower quality than I expected but I still loved it. I used a promotional code as it was still boxing day sales. But I would still buy it even if it wasn't on sale ad the pricing is very reasonable especially compared to their competition (showpo, hello molly and beginning boutique) who over priced their item a lot.
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