Ordered a couple of CDs at really good pricing - much cheaper than most retailers :) Shipping was right in time, even a bit earlier.
One CD got mixed up with something else but they corrected it very quickly when I contacted them. They emailed me a return label, to return the cd free of charge. They also haven't charged me for postage of correct item.
Purchased the Harry Potter Complete Bluray Film Collection
Much cheaper than local prices (around 30% cheaper - even after shipping). The blurays have no region lock so are compatible with all bluray players
The payment was made via PayPal on the 17th but surprisingly, only dispatched on the 30th. It took 2 weeks to arrive. So roughly a total of a month from date of purchase till receipt of product. Not bad, but not great.
I was informed via email about successful payment and dispatch, so was happy about the communication.
For the savings, am happy to buy again and wait a little for delivery.
I have used Wow HD on several occasions when I have been unable to find a fair price with another retailer. They often keep some lesser known titles and a selection of titles which are hard to find. As a movie fan, I love that they stock collector'd editions, movie books and soundtracks. You can get so much in one place all for good prices AND great shipping price to Australia. Shipping speed is usually great from the UK, taking around 7 days in total. Their customer service is fantastic. On one occasion I received a damaged item and their team were very fast with their response to my problem and again with a solution. Great company with great values.
Ordered Feb 26 wit item in stock and only got despatched March 6. It's now March 25th and still have not received the item. Have a contacted the customer service team, but they have not got back. Bunch of thieves.
DONT USE THIS COMPANY!!! I have bought cds thru this company many times in the past and have had no problem. NOT ANYMORE, I dont know whats happened to them, I ordered 3 cds off them on the 14 June and its now August and still no cds. After many emails and getting the runaround I called consumer protection to find out that this is not acceptable and that I should get a full refund. After cancelling the resending of these cds (twice) they send me dispatch notices for 2 of these cds, the other cd of the original order was dispatched about a month after the first 2 cds so this is still under "investigation". All in all DONT USE THIS COMPANY, as the previous reviewer relates to, there is something dodgy going on with WOW HD
I created an account on estorereview especially for this review on Wow HD which is the worst online store I have ever purchased from. I ordered a PS3 game on the 22nd of December which was marked as "in stock" and ready to ship within 7-10 days. A few days after my purchase it was considered as a "back order".
It is now the 28th of January and still no sign of the game. After a couple of e-mails describing to them my situation, they've simply ignored their error and told me it was dispatched on the 14th of Jan.
I thought they were a good option to buy from as they were Australian and a great price; I was very wrong. Never again will I buy from them and I recommend you look elsewhere if you're considering a purchase through them.
Purchased Regular DVD boxset listed as available on Wow e-store website (title released a while ago and readily available elsewhere) & it was on backorder for one month, & during that time DVD still shown as available for purchase on Wow website, even though they don't have stock & my backorder going nowhere, so I cancelled order. I gave WOWHD a go as I researched them & they are Elan Media (Aust) which has local bricks and mortar representation, but if they are going to continue to list stock for sale that they don't have & cant get, I'll stop using them.
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One CD got mixed up with something else but they corrected it very quickly when I contacted them.
They emailed me a return label, to return the cd free of charge. They also haven't charged me for postage of correct item.
Overall, would be very happy to recommend them.