singram would not shop at Miss Guided Fashion again.
ABSOLUTE WASTE OF MONEY
Bought a pair of heels for $60 to wear to an event - everything went fine until they arrived. $60 for a pair of unwearable heels - glue marks all over them, loose & broken caps at the base of the heel, uneven heel height, inside lining was peeling off and the zips didn't zip up or down. After speaking to the "customer service" team through 12 separate emails (each replied to on different days) asking for a new, decent pair to be sent I was told I would have to pay the return shipping from Australia and it would take 15 days to process before they would do anything. A complete joke given the absolute rubbish they originally sent. Missguided should be checking items before people pay good money for them! WASTE OF MONEY AND TIME.
rahil would not shop at Miss Guided Fashion again.
Terrible!
I bought a dress on Missguided last November, it was a bad quality for not a cheap price! then I decided to send it back and ask for refund. Posting the dress back cost me $16 and I am still waiting for refund!!!! It was sent on November 2013 and now it is March 2014! I have written 4 emails so far with just one reply that asked me to WAIT!
Missguided is THE WORST online shopping website I have ever seen, and I pretty much buy everything online.
Antonella would not shop at Miss Guided Fashion again.
Truly speechless by your fast delivery ! - JOKING -.-
I WANT MY MONEY BACK. It's been 2 weeks now and i didn't receive my parcel ! I bought a playsuit and a jumpsuit for 2 occasions and guess what , one of the occasion passed and the other is tomorrow and I'm without clothes. WELL DONE ! Truly speechless by your delivery ! I ask where is my parcel? You didn't even send me an email saying that my order has been dispatched, and the irony is that you said that the buyer will be receive an email ... WHAT A SHAME! It's my first time '''''buying'''' from Missguided and the last. People out there, you must order your clothes 6 months before you need them , to be totally safe -.-
PRINCESS would not shop at Miss Guided Fashion again.
ANGRY/PISSED OFF/MAD CUSTOMER
"My billing address is correct and has no error!!!! Send out my order"
answer your emails for god's sake
you already took my money and now you do not wanna send it out!!!!
If my billing address was wrong, how were you able to charge my bank account then?
Thanks to you missguided, my family's xmas has been ruined. I have no outfit now to wear to my sister's engagement party.
Based on my experience (and this is my first time!!), i will not advice anyone to shop here and i will not be coming back either!
So this is my first time ordering from misguided and i must stay it has been a horrible experience. I first heard of misguided via my fellow youtubers and i figured i should try it out. I made my order on 12/12/2014.it's been 12 days (xmas eve) now and i day before xmas and my order is still on hold. After i made my order, they charged my bank account so i figured everything went well. It was not until after a week that i went on my missguided account that i realized that my order was on hold. Keep in mind that they had already charged me my bank account and it's been a week and no one had contacted to tell me that my order was on hold. I emailed their customer care inquiring what went wrong. They replied a few days later saying that my billing address was inaccurate and they required my driver's license and a utility bill to prove ownership. I sent in my driver's license but did not send in a utility bill as i live with my parents and the bills are on their names. This i explained to them. Their agent asma (security check employee) said they received my driver's license which was approved but they still needed a utility bill and if i couldn't provide it that i should cancel my order and reorder it again using the right billing address. I explained that i lived with my parents and that i couldn't provide a utility bill. Instead i sent in a letter i received at my billing address which bares my name and address. Also, my driver's license bears my name and my billing address. A combination of both orders i presumed was adequate enough to prove that i indeed was the bearer of the card. Also, how do the hell do they expect me to cancel the order now when it's only a few days before xmas and i need the dress for my sister's engagement party on xmas day. It's been days now and after countless emails to both the customer care and security department, all i have gotten is their automated emails explaining how busy they are. My question is this: if you are so busy, why don't you hire more help that way people don't have to wait forever to get a reply or their orders? Also, i just found out that there was no error on my billing address so can you please mail my outfit not?!. I was supposed to wear the outfit tomorrow to my sister's engagement party but thanks to missguided and them not replying my emails, i have to go on a last minute shopping.
This is by far my worst experience online shopping and trust me, i shop online a lot!!!!!!
Send out my order missguided and answer your emails.
I'm sorry it had to come to this but i had to cuz you guys are not replying my countless email.
If you have an important event to go to, i won't advice getting it from here!!!!!
anon765 would not shop at Miss Guided Fashion again.
ORDER AT YOUR OWN RISK
I can’t believe I am writing this about Missguided. I’ve ordered numerous times. I noticed that you HAVE to use FedEx with the frauds. In the past, I opted to pay the $13.00 FedEx Fee to receive my merchandise in 2-3 days. So I ordered clothes for over $250 on September 17, 2015.. I CHOSE the Fedex option, which was $0.00 since my order was over $200. Can you believe they STILL sent it via their Royal Mail, (cheapos). Fast Forward, it is now October 8, 2015, 21 days since I ordered, still nothing. I tracked the package and it’s been at some “depot” since September 21, 2015, utterly ridiculous. I emailed customer service, they asked if I want them to “Re-dispatch,” Yes! I want the clothes! They came back with, “we only re-dispatch on Wednesday’s.” Basically I have to wait another week! It is now Tuesday, I emailed them to confirm that my “Re-dispatchment” will go out. It’s been over 24 hours, no response, enough is enough! I called PayPal to immediately escalated this into a dispute. Finally! They answered me saying that the reason they didn’t send the items is because PayPal “reversed the transaction” Missguided, that was less than 24 hours ago, what happened to the re-dispatchment? It’s Wednesday, it was supposed to be re sent to me before PayPal intervened. It is laughable at this point. This company, their customer service is a HUGE JOKE. Do NOT waste your time, or ORDER at your own “Risk.”
Annie Says would shop at Miss Guided Fashion again.
Great Products for a Great Price
I've purchased many items from Miss Guided over the last 6 months. Th website is easy to navigate, photographs are good, payment and confirmation process is straight forward. I've noticed they are continually enhancing their website to make it more clean and simple (a very ASOS feel).
My orders arrive usually within 7-10 days.
Love their vast collection and reasonable prices.
I've had to return two dresses (approx valued at $220) and the return process was easy. A reply address label was provided to place on parcel. Account was refunded within 2 weeks no questions asked!
nicolapaterson would shop at Miss Guided Fashion again.
unique clothing at affordable pricing
I ordered a skirt and a top off Missguided a while ago and as per usual i was thrilled to receive my parcel! Although the quality of the clothes aren't always excellent (Usually polyester or similar) they defiantly make up for it with their great range of unique designs, fast shipping and their frequent sales. The website is easy to use and i will be shopping here again!
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