IT Estate's product availability status is faulty. After placing an order for a USB TV Tuner dongle, which advised availability as YES, and not receiving my order after a week I contacted IT Estate via email to receive a call back advising they didn't actually stock the item and the delivery from their supplier was lost. They offered to send out my choice of two different tuners - one of which was the superseded model of the one I originally ordered and another which was much cheaper elsewhere after a quick search on Staticice. They were happy to refund.
I wouldn't recommend trusting their online availability status. Also, I would prefer a company with a proactive focus on notifying customers to delays instead of waiting for the customer to contact them.
Bought my motherboard (asrock pro 4 Z87) from here as they were the cheapest and offered free delivery within Sydney. Payed via Debit Card (surcharge applied) as I was unsure of the legitimacy of the place.
Heard nothing for 2 days and so emailed them asking what my status was. A very friendly person explained that they had had some issues ordering in the product and that it should arrive on Friday.
It did, I wasn't at home at the time but the deliveryman called me and left it at the door as instructed.
Overall very impressed and definitely would buy from here again.
"I bought this to upgrade an iMac and it worked perfectly, the product was great, arriving extremely quickly in it's full retail packaging ..." Read More
"Mac Fix It is now my goto store for anything Mac. I bought a OWC 6G 256GB SSD and a SuperSlim DVD Drive.
To put the the SSD into my MBP ..." Read More
"I ordered a PocketMonkey wallet tool a while back and after a month it didn't arrive. A email over resulted in a quick reply and they sent..." Read More
I wouldn't recommend trusting their online availability status. Also, I would prefer a company with a proactive focus on notifying customers to delays instead of waiting for the customer to contact them.