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3.4 from 2 reviews
1 out of 2 reviewers would shop here again

2 Reviews from our Community

Overall Review Summary
Great:
0
Okay:
0
1
Poor:
0
Individual Review Summary
Service:
3
Shipping:
3
Pricing:
4
Warranty:
N/A
Date Posted:
Ordered On: 3/11/2013
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
akkatracker would shop at IT Estate again.
Very Impressed
Bought my motherboard (asrock pro 4 Z87) from here as they were the cheapest and offered free delivery within Sydney. Payed via Debit Card (surcharge applied) as I was unsure of the legitimacy of the place.

Heard nothing for 2 days and so emailed them asking what my status was. A very friendly person explained that they had had some issues ordering in the product and that it should arrive on Friday.

It did, I wasn't at home at the time but the deliveryman called me and left it at the door as instructed.

Overall very impressed and definitely would buy from here again.

Date Posted:
Ordered On: 25/11/2013
1.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
nathjg would not shop at IT Estate again.
Availability status is faulty
IT Estate's product availability status is faulty. After placing an order for a USB TV Tuner dongle, which advised availability as YES, and not receiving my order after a week I contacted IT Estate via email to receive a call back advising they didn't actually stock the item and the delivery from their supplier was lost. They offered to send out my choice of two different tuners - one of which was the superseded model of the one I originally ordered and another which was much cheaper elsewhere after a quick search on Staticice. They were happy to refund.

I wouldn't recommend trusting their online availability status. Also, I would prefer a company with a proactive focus on notifying customers to delays instead of waiting for the customer to contact them.