I ordered 3 $20 Google Play prepaid cards from Phonebot when they had some discounted cards available.
I received the redemption codes for the cards via e-mail within 2 days of placing my order, which I had expected and the codes were simple to activate on my Google Play account. One of the codes came up with an error message though, saying that it was invalid.
The e-mail from Phonebot had said to reply to that e-mail with any issues, which I did, however I received no reply. After almost a week, I e-mailed again, still to no response. I tried the following day via the contact us page on their website and received a follow up e-mail from them a day later with a new redemption code. That one worked without any trouble and all 3 credits were successfully applied to my Google Play account.
I must say, I was a bit worried there, I thought I wasn't going to hear back from them about the invalid code, but I did, so all is well that ends well. All up, I am happy with the purchase, but it was a bit worrisome.
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I received the redemption codes for the cards via e-mail within 2 days of placing my order, which I had expected and the codes were simple to activate on my Google Play account. One of the codes came up with an error message though, saying that it was invalid.
The e-mail from Phonebot had said to reply to that e-mail with any issues, which I did, however I received no reply. After almost a week, I e-mailed again, still to no response. I tried the following day via the contact us page on their website and received a follow up e-mail from them a day later with a new redemption code. That one worked without any trouble and all 3 credits were successfully applied to my Google Play account.
I must say, I was a bit worried there, I thought I wasn't going to hear back from them about the invalid code, but I did, so all is well that ends well. All up, I am happy with the purchase, but it was a bit worrisome.