I sent two items back the day after receiving my order (both items didn't fit properly and one had a black mark at the bottom). Two weeks later and I'm still waiting to hear from a representative. I've sent a follow up email and still nothing. Have tried calling the office only to be answered by a machine time and time again. Have posted a comment on their facebook page hoping someone will attend to this.
Beware of buying from their online store, if you need to do a return or exchange you'll be waiting for a long long time!! They also seem to have a lot more 'stricter' rules on exchanges and returns than most fashion stores trading in Australia.
"the 1st time I ordered from miemporium all went smoothly and I was happy with the delivered product so when we found out we couldn't get t..." Read More
"I was browsing an online store where it had a link that lead me to Evan-Evina website where I can purchase the baseball cap that I was loo..." Read More
"I ordered some jewellery from brands exclusive. When I checked the next day there was no order in the history but my credit card has been ..." Read More
"Wanted shoes has a large range in store and online. I purchased a new pair of flats from the website and with free delivery and returns, t..." Read More
Beware of buying from their online store, if you need to do a return or exchange you'll be waiting for a long long time!! They also seem to have a lot more 'stricter' rules on exchanges and returns than most fashion stores trading in Australia.