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3 from 2 reviews
1 out of 2 reviewers would shop here again
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2 Reviews from our Community

Overall Review Summary
Great:
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Okay:
0
Bad:
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1
Individual Review Summary
Service:
3
Shipping:
3
Pricing:
3
Warranty:
1
Date Posted:
Ordered On: 9/07/2015
1
Overall Rating
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Shipping:
Pricing:
Warranty:
chrissy35 would not shop at Alannah Hill again.
Poor after purchase customer service
I sent two items back the day after receiving my order (both items didn't fit properly and one had a black mark at the bottom). Two weeks later and I'm still waiting to hear from a representative. I've sent a follow up email and still nothing. Have tried calling the office only to be answered by a machine time and time again. Have posted a comment on their facebook page hoping someone will attend to this.

Beware of buying from their online store, if you need to do a return or exchange you'll be waiting for a long long time!! They also seem to have a lot more 'stricter' rules on exchanges and returns than most fashion stores trading in Australia.

Date Posted:
Ordered On: 29/01/2015
5
Overall Rating
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Shipping:
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N/A
delusion would shop at Alannah Hill again.
Blush Hide and Seek Cardigan
I was searching for a few cardigans, comparing between review and alannah hill.

Searched up the site via google and browsed through the sale items.

I purchased x1 size 8 Blush hide and seek cardigan with original price 120 and sale price $59.60.

Postage was $10 Australia wide. which was reasonable.

I believe I still bought a bargain considering it was a designer brand.

Item received in post two days later, wrapped in tissue paper, cardigan really soft, and pretty. fit well and i was happy.

No issues and would buy from again.