I sent two items back the day after receiving my order (both items didn't fit properly and one had a black mark at the bottom). Two weeks later and I'm still waiting to hear from a representative. I've sent a follow up email and still nothing. Have tried calling the office only to be answered by a machine time and time again. Have posted a comment on their facebook page hoping someone will attend to this.
Beware of buying from their online store, if you need to do a return or exchange you'll be waiting for a long long time!! They also seem to have a lot more 'stricter' rules on exchanges and returns than most fashion stores trading in Australia.
"Bonds had a 2 for 1 brief sale on and it was too good to pass up. The website was incredibly easy to browse and order from and the prices ..." Read More
Beware of buying from their online store, if you need to do a return or exchange you'll be waiting for a long long time!! They also seem to have a lot more 'stricter' rules on exchanges and returns than most fashion stores trading in Australia.