Australias bargain online shopping department store. Buy appliances, bedding, electronics, furniture, gym equipment, perfume, rugs, toys, and wine at discount prices at Deals Direct today!
Ordered a Tumble Dryer on the 12th April 2015. Phoned customer service twice to establish why I had not received my order by the 12th May 2015.
I was told by someone in the Philippines that my order had not been dispatched yet???? I told them that was why I was phoning Deals Direct. I was then told my Tumble Dryer was out of stock? They will check and if out of stock they will arrange a refund. IF I DID NOT PHONE DEALS DIRECT THEY WOULD HAVE KEPT MY PAYMENT? This is not acceptable. Be very careful when purchasing anything from Deals Direct. Edward Harris
I ordered pet feeders, they refunded me then bumped up the price, now I'm still waiting for my delivery to arrive after a whole battle with ordering them again for the same price. Was disgusted.
brianna.piano would not shop at Deals Direct again.
Absolutely disgusted
I ordered 2 pet feeders which were $10 each. Within a week I received a refund and no emails from them as to say why and I contacted them and they weren't sure what happened, so I went to re-order only to find they had tripled the price. I contacted them again and they offered me to order at full price and give me back a refund the difference, so my original order was $26 and this time it was $79. So I ordered the pet feeders again and received only $15 of the refund, I contacted them and finally a week later received the rest.
So far only one of the pet feeders has arrived and now over a week later I'm waiting on the other pet feeders.
I can't believe how rude the customer service has been to me, let alone the absolutely disgusting set up they have.
They are a bunch of thieves and the company is a joke
I bought a Sony KD65X8500C 65 Inch 4K it was DOA Faulty that was on the 15/01/16 and it arrived on the 20/01/16, I returned it on the 21/01/16 and now it's 02/02/16 i cannot get anyone to contact me the phone number is disconnected and no one returns the emails, They are a bunch of crooks and thieves.....
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I was told by someone in the Philippines that my order had not been dispatched yet???? I told them that was why I was phoning Deals Direct. I was then told my Tumble Dryer was out of stock? They will check and if out of stock they will arrange a refund. IF I DID NOT PHONE DEALS DIRECT THEY WOULD HAVE KEPT MY PAYMENT? This is not acceptable. Be very careful when purchasing anything from Deals Direct. Edward Harris
Was disgusted.