Australias bargain online shopping department store. Buy appliances, bedding, electronics, furniture, gym equipment, perfume, rugs, toys, and wine at discount prices at Deals Direct today!
brianna.piano would not shop at Deals Direct again.
Absolutely disgusted
I ordered 2 pet feeders which were $10 each. Within a week I received a refund and no emails from them as to say why and I contacted them and they weren't sure what happened, so I went to re-order only to find they had tripled the price. I contacted them again and they offered me to order at full price and give me back a refund the difference, so my original order was $26 and this time it was $79. So I ordered the pet feeders again and received only $15 of the refund, I contacted them and finally a week later received the rest.
So far only one of the pet feeders has arrived and now over a week later I'm waiting on the other pet feeders.
I can't believe how rude the customer service has been to me, let alone the absolutely disgusting set up they have.
They are a bunch of thieves and the company is a joke
I bought a Sony KD65X8500C 65 Inch 4K it was DOA Faulty that was on the 15/01/16 and it arrived on the 20/01/16, I returned it on the 21/01/16 and now it's 02/02/16 i cannot get anyone to contact me the phone number is disconnected and no one returns the emails, They are a bunch of crooks and thieves.....
i just got ripped off. i ordered 2 wardrobes and made a payment($340) for items and delivery on 23/06/14. expected delivery date was 25/06/14. 2-5 working days maximum. i called them up after 5 working days and was told that they will check with delivery team and will send an email the next day which i never received. i called them up more than 10 times and was told the same thing. now it been 18 days.. this morning i received an email saying " Hi,
I was advised by our supervisor that our courier company confirmed that the item is Lost in Transit. Unfortunately this order is not covered by our Transit Care Insurance, We can no longer process any replacement or refund. Sorry for the inconvenience.
Thank you
DealsDirect Regards, "
so now they basically told me that i have lost my item worth $340 which i never even got to see. it sounds funny but i am so angry about this. just lost my one week's pay as i work part time.
would not recommend to anyone. its a ripoff
I do not even doubt that. They would of never sent it, just trying to scam you the money. They just did it to me.
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So far only one of the pet feeders has arrived and now over a week later I'm waiting on the other pet feeders.
I can't believe how rude the customer service has been to me, let alone the absolutely disgusting set up they have.