I placed an order with this store - which they lost. When I contacted them their customer service was pretty much non existent, they were rude, unapologetic and I would never order from them again - complete waste of time.
shopperholic would shop at Kitchenware Direct again.
Al your Kitchenware needs
Purchased a Round Wooden Cheese Board. I looked at other online kitchenware stores but this website was the cheapest. Arrived within 3 days at my door step via Australia Post and I love the piece and would use website again.
I purchased two ice cream makers from Kitchenware Direct as they had the best price that I was able to find for the items I was after.
The website was easy to use with clear descriptions of the items. I placed my order on a Saturday and had the parcel in my hands before the following weekend, far quicker than I had expected considering it was travelling to WA.
The parcel was well packed and the ice cream makers, along with their boxes survived the trip intact.
I would happily order from Kitchenware Direct again in future.
I had been eyeing off a Borner V-Slicer from Kitchenware Direct and when I received an e-mail from them advertising a free shipping promotion, I just couldn't resist.
The parcel was posted the day after I purchase the slicer and happily for me, it was posted from Perth, which was a nice surprise as it meant that I had the parcel in my hand 2 days after placing the order. That was great, as I thought I would have to wait at least a week for it to arrive from the Eastern States.
The parcel was well packed, as always and the slicer was well described on the website.
This is a great website, I would happily recommend it to others, especially with their free shipping promotions.
My partner is a foodie and loves cooking. He decided that he wanted a pressure cooker for Christmas, and we looked everywhere in the stores for one, but they were all ridiculously expensive!
So, we looked online. I found that kitchenware direct was the cheapest by far.
They *do* have a $10 shipping fee if your items cost under $100, but as our item was $99, I added a little bowl to the order which was only $1, and then got the free shippping!
This is a practice I recommend, and is something I do often when shopping online.
The postage was fast and the item as described. I can't review its usefulness as we haven't used it yet!
However, you can shop with confidence at Kitchenware Direct, and if you are doing price comparisons, make sure you keep this store in mind, as they are great!
First time dealing with them. I bought a yogurt maker. Before I bought though, I had an online chat with them first and the kind man even went to the item to check the box for a few things. The order through to delivery was as smooth as my yogurt. Well done, will buy from you again
I found best prices with the pedal bins I wanted to get. Purchased 3 plus a drying mat. All items were wrapped securely with no faults or defects. The purchase went through seamlessly without stress. We had also purchased a Kitchen Aid from them as well a few years back with no problems. Our parcels were shipping within 3 days, recieved within 2 weeks. I would recommend this website & would purchase from them again.
"At free postage Australia wide why wouldn't you buy from these guys.
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