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Milan Direct Reviews

Victoria, Australia
Is this your store?
3.1 from 21 reviews
12 out of 21 reviewers would shop here again
Categories:
About Us:
Office Furniture, Bar Stools, Office Chairs & more. Buy from Milan Direct, the #1 Online Store for Retro & Office Furniture

4 User Uploaded Photos

Milan Direct
Milan Direct
Milan Direct
Milan Direct

21 Reviews from our Community

Overall Review Summary
4
Okay:
0
2
7
Individual Review Summary
Service:
3
Shipping:
3.2
Pricing:
3.1
Warranty:
2.6
Date Posted:
Ordered On: 23/02/2015
1
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
gyyppo would not shop at Milan Direct again.
STAY AWAY! CHEAP QUALITY AT A PREMIUM PRICE WITH CHEAP CUSTOMER SERVICE
I ordered bar stools - 6 total cost was $815. Outside of the extensive delay and total useless customer service - who provide only the scripted standard information nothing more. The quality of the stools was laughable. Something you would find in a seconds shop. The material was stapled to the frame ok if it was neatly done. ok if the the both the seat and the back was symmetrical!!!have a look at the back of the chair in the third photo? each chair was different shape looked stupid against my bench. it was my second attempt at buying from these guys the first order (same stools) was either lost by milan direct or the courier and i waited months before cancelling. stupidly i tried again.... my mistake. Their call customer service reps arent equipped to quickly deal with issues or provide any satisfactory resolution. im now trying to get a full refund for the rubbish i received. my advice is to stay away they are very amateur.. two bad experiences and counting..