Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.
I bought a phone and the charging port was faulty so it would only charge when held firmly. They are making a return very difficult and seem to have designed a process to make you give up. And to be fair I probably would have if it wanted a $500 product.
I would be really careful about using these guys as if there is a problem with the product your really in for a major hassle.
Totally agree! I recently bought over 12 items from Kogan. Everything seems fine until you need their customer support personnel to help. If you haven't received the goods after lengthy wait, they would tell you to check with Toll yourself as 'we have never guarantee the delivery time'; or if you want to cancel an order 5 min after placing the order which was placed 10pm at night, you would be told that it is too late to cancel and 'we are sure you will love our products'.. . It really feels the company is run by a bounch of very mean people. Will not use them again!
Having to return a Kogan TV (which have all been terrible) for the 3rd time I was provided with some left over store credit. With Kogan’s range of products mostly either stuff that’s cheaper on eBay or things that are more expensive than $10 (the store credit value I had) I decided to go with a screen protector for ~$10 as the ones on eBay for my phone weren’t a very good fit.
This sounded like a good idea of how to make use of this credit until I found that the shipping was almost the same price as the screen protector… So I decided to leave it for a while.
Several days later I found out Kogan were having 24 hours free shipping, so I decided to grab the screen protector during this period.
Checkout was pretty easy and the site worked quite well on mobile so that was good.
I received a confirmation email, all I had left to do was wait for my product.
So I waited, and waited, and waited. Then 1 month later, it came.
1 entire month, for an Australian store. Now I do realise that it stated on their site that it shipped from Hong Kong. But an entire month, eBay purchases from Hong Kong arrive in half that time. I hardly heard from them either during this period, and their prices are crazy inflated for the type of stuff you could buy on eBay for $1 or so.
When it did arrive however, it was in retail packaging which was nice. I haven’t had a chance to use it yet however.
Surprisingly quick shipping time. Large range of products at decent prices
Ordered a Samsung solid state drive in preparation for an upgrade to a laptop purchase that i had recently made. Free shipping was part of a promotional purchase.
Pricing for the product was quite competitive, but the stock was shipped overseas from an international warehouse. There is a risk of purchasing international electronic products for warranty purposes, but i had faith in the reliability of the drive that i had purchased.
My order was confirmed, with my order being shipped out the next day (via Toll). Four days later, my item arrived.
As this was my first Kogan order (from memory), i was quite happy with the quick turnaround time.
The installation of the drive is waiting for the laptop before it is installed.
I've heard quite a few horror warranty stories with Kogan, so fingers crossed, i'll never have to go through it myself. If something bad happens, perhaps next time, i'll pay a 10% premium for the local warranty and greater peace of mind.
For now, only time will tell. So far, based purely on price and shipping time, i'd say i would purchase again from Kogan, but be mindful of what products i buy.
I ordered from the Kogan Pantry during the free shipping promo on the 30th (Tues) and my order arrived on he 7th (Tues) which was 5 business days later.
I received the wrong gummy candy and they left me a note saying they had run out of tuna and substituted it with some other brand. Turns out there's no expiry date on any of the goods?!?!
Is that legal? I'm scared to try the food tbh.
I won't be buying from the pantry ever again that's for sure.
Bought a Sony Z3 phone because I like quality products. Arrived a couple of weeks later with a cheap, poorly finished charger branded Kogan nowhere near the Sony quality, not impressed. The phone had a technical fault, ok it happens. Contact Kogan, and told to reset the phone which I did to no effect. They told me to take a photo of both sides and email it to them which I refused as I don't have a camera and the problem is inside the phone and when I asked they gave me no reasonable answer why they needed the photos in my situation. When I still refused they said it would take days for the manager to contact me.
After posting a negative review on another website they replied immediately with another request. I answered the first 2 questions but couldn't answer the 3rd because there is no serial number on the phone or packaging. I believe their guarantee policies are designed to make customers jump through a few hoops to sort out the serious complaints from the not so serious, and if you don't play ball they will make it hard for you. Given the incredible buying experiences I have had buying stuff from all over the world, I will never buy another thing from this company. I could have bought it cheaper through Hong Kong websites with less hassle.
I was desperate to get a case for my Surface Pro 3 and could not find a decent, good quality one anywhere except on Amazon...problem is they don't ship to Australia so whilst I kept looking I came across the NVS one and I was happy to see it was being sold at Kogan for about $20 less than other places.
So I quickly ordered it and it arrived in 4 business days packaged in an appropriately sized box. Very happy with my purchase, the case is of great quality and it took little time to get to me.
"It's so rare to find an online shop that actually has a storefront and staff that will help over the phone and in store. Best part is they..." Read More
"On July 1 I ordered an iphone 5 induction charger which was despatched on July16 and received on July 20. Communication was excellent, pos..." Read More
I would be really careful about using these guys as if there is a problem with the product your really in for a major hassle.