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4.5 from 1 review
1 out of 1 review would shop here again
Date Posted:
Ordered On: 28/03/2012
Overall Rating
iheartpaganini would shop at Incase again.
Amazing customer service
I purchased some backpacks on sale from Incase. It was on special offers. However, after making payments, I realised that they incorrectly charged me for the delivery fee. It was supposed to be cheaper than what I was charged with. So, I contacted the customer service and they decided to waive my delivery fee. It took 2 weeks to get the refund back.
Quite happy to be able to resolve issues quick and no hassle required!