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3.2 from 81 reviews
42 out of 81 reviewers would shop here again
About Us:
Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.

81 Reviews from our Community

Overall Review Summary
15
11
14
15
Individual Review Summary
Service:
2.9
Shipping:
3
Pricing:
4
Warranty:
2.7
Date Posted:
Ordered On: 17/08/2013
3.5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
NayanRahman would shop at Kogan again.
Good phone but where is the support
I bought an LG OPTIMUS G from here. great phone. great price all was working fine.

Until my screen cracked. I don't know how it cracked it was on my bed. I contacted warranty, the process was slow, and despite my appeal they helped me in 0 ways. Like ofcourse it didn't cover it but they really did not help me or give any suggestions :(

Compare LG Optimus G Prices


Date Posted:
Ordered On: 26/03/2016
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Kogan again.
Large range of products, with quick international delivery
Placed an order for a mobile phone (imported stock). was given free delivery as part of my purchase.

Payment was easy via PayPal and payment was confirmed the same day. My item was then marked as posted 3 days later, with a tracking number via Toll Global.

My item then arrived 2 days later. Quite happy the delivery time, considering it was shipped from interstate.

Phone was in working condition and so far runs smoothly. Not sure about warranty, but hopefully won't have to use it. Haven't heard the best things about Kogan & warranty.

Based on this experience, i would be happy to buy from Kogan again
I guess you havent purchased anything recently. Kogan customer service is WOEFUL!

Glen posted on 30/12/2017

Date Posted:
Ordered On: 6/01/2015
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Jacquelinee would shop at Kogan again.
Happy with my order but disappointed in Kogan to hear of others' experiences - be aware!
I ordered some Kogan earpods - not by Apple but a rip off for sure. They were $7 with free shipping and all my earphones were dead/lost so I just had to try them.

They arrived today, 4 business days later and I couldn't be more impressed with the sound quality! I shall update this review later if the earphones die unexpectedly early (giving it one year).

For the low low price and comfortable fit, I'm so very happy with my order. Everything ran smoothly which upsets me to read of other's bad experiences with Kogan.

It has warded me off from buying expensive things though if you buy small, cheap things it should be okay.

My ratings will be based on my experience solely. Though a caveat emptor warning should be attached.

Date Posted:
Ordered On: 6/12/2014
1.5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Kellies would not shop at Kogan again.
iPhone 5c
Ordered 2 iPhone 5cs for teenage daughters for Christmas. Was told they would arrive in time. 1 did, 2nd one never turned up. After sending numerous follow up emails was advised blue no longer available but I could order pink. Did so, still no package. After continuous follow up (and Christmas with an IOU to my daughter) were finally advised they were unable to supply. Ordered one from 'here to buy' on eBay Tuesday, phone arrived 2 days later - far better service. Would never recommend Kogan, nor will I use them again. Don't advertise product you don't have!!
Hey Kellie, if the iphone 5c's functioning okay? I bought an S4 on ebay and it felt cheaper and had crap signal so I'm reluctant to buy phones online from cheaper retailers.

Thanks

lenny123 posted on 12/02/2015

Date Posted:
Ordered On: 15/12/2014
5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
rob_c would shop at Kogan again.
Great warranty claim experience
Bought a cordless water flosser, after a couple of months it stopped charging. Made a warranty claim on the site and a guy replied the same day offering to refund or replace it, when I replied a few days later they shipped the replacement the same day!

The new flosser is fine. This is how all warranty claims should go.

Date Posted:
Ordered On: 10/08/2011
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
DavidX would shop at Kogan again.
A bargain squared
We all know Kogan. Low priced directly imported products that get up Gerry's nose.

I needed a digital set top box for the old TV and I came across a $30 off voucher for a $39 product.

I was wrapped. The package arrived quickly, installed quickly and has continued to work.

I have bought a couple of times since then and have always been impressed by the good packaging and delivery times.

Date Posted:
Ordered On: 21/12/2013
2.2
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Briang would not shop at Kogan again.
Nil after sales service
Ordered 3 items, Car dash video camera, Video sun glasses, and a 32g sd card for Video camera, all with extended warranty.
Arrved fairly quickly considering it was Xmas with public holidays.
Went to try the car dash camera and found the power lead was faulty and wouldn't power the camera.Contacted Kogan through their "Help Centre", got a reply stating they would get back to me. Still waiting for this to happen.
I have sent another request and got the same reply. And guess what, still waiting.
No Phone number to speak to someone to be found on the web site.
Absolutely nil after sales service, and would not recommend anyone to shop at Kogan, as I certainly will not shop there again!