Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.
Kogan seems to offer a variety of electronics at cheaper than retail prices. It is an Australian company so there is some security of customer service locally if anything goes wrong.
I bought the Samsung S3 and the order was simple to put through. Shipping is relatively quick 5 days - although you have to keep an eye on when it will be delivered as you need to be home to accept the delivery. Luckily enough, mine coincided with a Saturday delivery.
Product is as advertised. It is a parallel import so the manuals and electrical plugs are not Australian. But that is a small price to pay for a cheaper product.
I purchased a 55" LED TV for what I thought was a bargain price. However the item was advertised the next day for $200 less. I thought that as good service they would match the difference, or even allow me to use it as credit, as I planned to spend a further $1000 on the TV - they were unwilling. I know they don't have to offer this but I think it's good customer service.
When the TV was received, I found it to be damaged. The online return form was simple, but trying to get it picked up was a nightmare. They were incredibly inflexible with pickup times:
* I couldn't be home all day waiting for a pickup for a damaged item I didn't ask for * I was told that I should use my sick leave!? * I was told I should take it with me to work (it's a 55" TV, I couldn't find any car to fit it in) * I negotiated for a narrowed down time frame e.g. 3-5pm so I could duck out of work. I was told no, I had to be available all day. * I eventually had to get my mother to wait at my house for 7 hours until they arrived.
Once they received it they sent out another TV (fortunately I wasn't home) when I specifically asked for a refund...I then had a courier keep harassing me to arrange a delivery time as he said he couldn't just send it back to Kogan.
Long story short the refund took so long that I had to cover the cost on my credit card. Beware this discount service retailer.
I purchased a remote control UFO from Kogan as part of a sale. The final price with delivery was $50. It arrived in 4 days from the time I ordered.
I wasn't expecting much from the product itself, when It arrived I unpackaged it and found that one of the rotars was broken. Luckily there were replacements in the package. I fixed it and then attempted to fly it. It worked for about 5 minutes then one of the rotors stopped spinning completely. I couldn't get it to work. I didn't bother attempting to get a refund, I though it wasn't really worth it.
So the product came quick, was priced well but didn't really work. You get what you pay for.
Cheap price but the worst after sales service experience considering I was buying an item around $500.. Ordered nexus 4g. Got nexus wifi They sent me the wrong item and it's taken over a month, yet I'm still waiting The website originally said it would ship in 2-3days which helped me in my decision to buy it. It took them over a week to assess that they gave me the wrong product. (took me 5 minutes once it was out of the box).it's not hard to see a SIM card slot ain't there.. I'm guessing this is a common occurrence on the kogan website. All I can say is buyer beware...
"Placed my order on a Monday, arrived at my house by the Thursday that same week and came with a sample for another supplement from their s..." Read More
"I purchased on line and wanted to refund it. even though the refund policy says that, on line purchased items can be refunded at any store..." Read More
"I'm a real fan of Solar Bat's tennis specific sunglasses so I ordered more on July 28. This time I ordered the model that comes in five di..." Read More
I bought the Samsung S3 and the order was simple to put through. Shipping is relatively quick 5 days - although you have to keep an eye on when it will be delivered as you need to be home to accept the delivery. Luckily enough, mine coincided with a Saturday delivery.
Product is as advertised. It is a parallel import so the manuals and electrical plugs are not Australian. But that is a small price to pay for a cheaper product.