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3.2 from 81 reviews
42 out of 81 reviewers would shop here again
About Us:
Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.

81 Reviews from our Community

Overall Review Summary
15
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15
Individual Review Summary
Service:
2.9
Shipping:
3
Pricing:
4
Warranty:
2.7
Date Posted:
Ordered On: 1/07/2012
4.8
Overall Rating
Service:
Shipping:
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TashKinderfield would shop at Kogan again.
Fast shipping, great quality and amazing prices
Ordered a PVR Kogan brand through the site for only $39, great quality for the price, clear reception and a solid unit.

Also seen many of the prices for things such as iphone 4s which during sale times can be as much as a couple of hundred $$$ off. Not bad for apple products.

Recieved my item in about a week, overall very happy with the site.

Date Posted:
Ordered On: 7/11/2012
4.8
Overall Rating
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Venus123 would shop at Kogan again.
Goo
I bought the Samsung Galaxy S3 I9300 (16GB, White) and Multicolour Screen Protector Pack for Samsung Galaxy S3 - 8 Pack

Both items arrived approx 2 weeks after order date, items were in good shape and as described. Best lowest price I could find on the net.

Only issue with the Samsung I am experiencing so far is some technical fault, I have sent in a warranty claim and waiting for them to get back to me. The international model is slightly different from the Australian model, despite them saying it's exactly the same on the website.

Date Posted:
Ordered On: 17/02/2012
1.8
Overall Rating
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Angie would not shop at Kogan again.
Poor returns service
I purchased a 55" LED TV for what I thought was a bargain price. However the item was advertised the next day for $200 less. I thought that as good service they would match the difference, or even allow me to use it as credit, as I planned to spend a further $1000 on the TV - they were unwilling. I know they don't have to offer this but I think it's good customer service.

When the TV was received, I found it to be damaged. The online return form was simple, but trying to get it picked up was a nightmare. They were incredibly inflexible with pickup times:

* I couldn't be home all day waiting for a pickup for a damaged item I didn't ask for
* I was told that I should use my sick leave!?
* I was told I should take it with me to work (it's a 55" TV, I couldn't find any car to fit it in)
* I negotiated for a narrowed down time frame e.g. 3-5pm so I could duck out of work. I was told no, I had to be available all day.
* I eventually had to get my mother to wait at my house for 7 hours until they arrived.

Once they received it they sent out another TV (fortunately I wasn't home) when I specifically asked for a refund...I then had a courier keep harassing me to arrange a delivery time as he said he couldn't just send it back to Kogan.

Long story short the refund took so long that I had to cover the cost on my credit card. Beware this discount service retailer.

Date Posted:
Ordered On: 20/09/2011
4.2
Overall Rating
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Blue5 would shop at Kogan again.
bought ipad online - great price!
I bought an iPad 2 online. Demand meant it was delayed slightly however I received it within 2 weeks of purchase and for a significantly cheaper cost!

Date Posted:
Ordered On: 23/10/2012
4.8
Overall Rating
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bern1celee would shop at Kogan again.
Samsung Galaxy S3 on discount
The product was on discount for one day, well below market price. Price included a 12 month warranty but did not include the $20 delivery charge. Purchase was confirmed the next day and delivery took 7-10 days. The item came in good condition.
Kogan offers such discounts periodically on a wide range of different electronic items. It is a good idea to subscribe to their newsletter if you are interested in getting good prices on new tech.

Date Posted:
Ordered On: 20/12/2012
3.7
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N/A
T_double_U would shop at Kogan again.
Slow delivery and and wrong type of sim cards
On the 20/12/2012 i ordered 3 Kogan micro sim cards and was told before purchase that they wouldn't be dispatched until the 28th December and sure sure enough i received a shipping notification on the 28th december.

They just arrived today and unfortunately they were all nano sims so are unusable to me.

Date Posted:
Ordered On: 15/08/2012
3
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chloe_ha would not shop at Kogan again.
Impressively Low Prices but with low quality products.
At Kogan, I bought a Sony Ericsson Xperia Arc S. Although I was pleased with the price (one of the cheapest I came across), I was disappointed with the shipping and the overall quality of the product. The shipping arrived almost two weeks after the expected shipping date. The accessories that came along with the phone were in already-open plastic packets, and the quality of the accessories weren't the greatest. Having bought this phone over three months ago, the quality of the phone in comparison to other Xperia Arc S's (which were bought from the other websites) is considerably lower. Next time I'll probably give Kogan a pass and pay the extra money from another dealer.