Purchase one wallet form Mimco in June this year. Quick and easy transaction. No complaints. Delivery was within one week. I have returned something from there previously. Communication via email was good at first but took a while to email me the return code...about 7 days i think. but overall an ok experience.
Recently purchased a Molten Envelope Large Clutch on sale for $129. Great colour (salmon/nude) and size as quite large. Made from patent leather so looks shiny and elegant. Great for nights out. Shipping was fast and an email was sent when they had shipped the item. Arrived in less than a week with dustbag and a paper Mimco shopping bag. Great service.
I recently purchased a pair of shoes from the mimco. I found the website easy to use and the checkout process very easy. The shipping was quick after ordering on a Sunday the parcel arrived on Wednesday with emails updating on the shipping process. Very easy and quick.
Mimco is generally overpriced which is why I have given it three stars. I however took advantage of their ongoing boxing day sale and spent roughly $60 for a bracelet and matching earrings. I received the items in 4 days but the package itself looked like it had, had a very rough journey and wasn't sealed properly. Also as I was unsure where to put this complaint so I've put it under the service category, the bracelet itself I received was broken, which was very disappointing. I am a fan of the brand, but will not be shopping with them via online.
The prices here are the same as in store, however the advantage is when they are having a sale you can see all sale stock instead of what's in the one store. Unfortunately they don't update their database often enough and a couple of times I have ordered items that were out of stock. This isn't itself an issue, however they charge your card before checking if the item is in stock then process a refund which can take several days. Shipping is also a little slow.
With so many birthdays coming up and living on a student's budget, I decided to do some online EOFYS shopping for presents.
I hadn't shopped using the online Mimco store before but the convenience it offered was too good to pass up so I decided to order a wonderful pair of leather boots that were down from $299 to only $99. They were the 'Creation ankle boot' in 'stone'. I ordered the shoes on Monday night and received them on Thursday morning. The postage cost an extra $9.95 which is a little costly compared to other sites which offer free delivery within certain regions but considering the savings were substantial, it was worth it for me.
Upon receiving them I felt they were a smaller make and needed the next size up. I immediately contacted one of the closer stores and let them know. They were extremely helpful in locating a pair in the size I needed at a store nearby (as they had sold out in this particular store). I contact the store that had them, and they were happy to hold them for 1.5 hours for me to make the exchange in store. The service once I arrived was efficient and I felt very comfortable with the assistants. Overall, an excellent and smooth experience from the buying through to the exchange.
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