Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
I had only shopped at ASOS once before but needed a new pair of dress shoes before Christmas. I found a suitable pair and ordered quickly online. I was surprised it arrived 5 days later , the shoes are great quality and comfortable. I will definitely shop at ASOS again.
I bought a very cery cheap wallet for 11 dollars. now i had assume that all asos products were of the highest quality. this wallet yes it is lasting excellently and it was well crafted etc, but the exterior is made of a very cheap looking plastic. it also feels distasteful. its the first time ive been dissaproving of an asos product.
I ordered some gloves December 28th and considering the holiday season, it arrived on the 3rd of january which is within a week and is fast. They were also cheap and good quality given that i bought gloves from cotton on which i thought were the same but were rougher in texture. Payment was also easy through paypal and the delivery by auspost was well delivered. They even sent emails saying the item was dispatched and is on its way from the factory which is great updates.
I ordered two items, a bag and a dress on 19/11 and they arrived 7 business days (28/11) which was good. This site is always so trustworthy and has recently become my favourite online store for fashion and beauty purchases.
This was during the Click Frenzy sale and everything was at 30%, this combined with the permanent free shipping and I'm in love. Was a great shopping experience and I'm very happy with the treatment of my goods as they were each in their own plastic 'bag'. I love carefully packaged goodies.
This store is my absolute go-to!! I've never had a problem with them, I admire their organisation and speedy shipping. I can't comment on actual customer service because I've never had to deal with anyone because I haven't had problems yet.
This time, I ordered a lipstick, it arrived in 4 business days which is fantastic! However, it arrived in quite a large box for a lipstick so I reckon they could have placed it in a bag.
Other than that, I am in love with the prices, range and generally how easy the site is to navigate and purchase from. Very user friendly.
I appreciate their discount codes very much, even though over time, my wallet may not.
I placed an order last evening successfully but 1 hour later, to my surprise, Asos email me stated that they unable to process my order and my order has been cancelled and to complete my future orders.I'll need to send them the following:
-A copy of your passport, ID card or driving licence. -A copy of your payment card statement dated within the last three months, clearly showing your name and billing address. Please blank out your card number, but leave the last four digits visible. -The delivery address and the name of the person who will sign for future orders. If this is a work address, please provide the company name.
I never meet such experience like this in other online shops before. It is really ridiculous.
I try to purchase once more last night and the status of my order until this morning is only "Received" , not "Order Processing". I try to ask Asos care so many times with no obvious answer.Finally, I cancel it and reorder the item for the third time!! Guess what?? This time the status of my order still the same,only "Received" and after 3 hours, I got the same email from Asos stated that they unable to process my order and my order has been cancelled and to complete my future orders.I'll need to send them the following:
-A copy of your passport, ID card or driving licence. -A copy of your payment card statement dated within the last three months, clearly showing your name and billing address. Please blank out your card number, but leave the last four digits visible. -The delivery address and the name of the person who will sign for future orders. If this is a work address, please provide the company name.
This will be the last time I shop with Asos. Never ever again I want to deal with such annoying online shop that cause nothing but inconvenience to its buyer.
bought this pom pom sweater from asos the other day and i wore it the first time 2 day ago. pom poms from the sweater were falling off and ruined the whole idea of this product.. i liked this sweater alot and it disappointed me to the max
did you return it? they are great at doing returns if you can be bothered nagging them about it. they will even pay your return postage if you keep the receipts, etc.
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