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4.5 from 162 reviews
158 out of 162 reviewers would shop here again
About Us:
Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.

162 Reviews from our Community

Overall Review Summary
31
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Individual Review Summary
Service:
4.5
Shipping:
4.5
Pricing:
4.5
Warranty:
4.3
Date Posted:
Ordered On: 26/04/2015
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at ASOS again.
Good selection of products with super fast delivery
Ordered a jacket with hood in preparation for the winter chill. As my order was over $40, i received free delivery.

My order was confirmed on the same day of purchase and an email was sent the next day stating that my item had been shipped. It only took 5 days for my item to arrive.

The jacket was thick and definitely warm, so can say im happy with my purchase, as well as the quick shipping times.

Am happy to recommend Asos and will continue to purchase from them.

Date Posted:
Ordered On: 30/01/2015
4.3
Overall Rating
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Shipping:
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N/A
lovlovlee would shop at ASOS again.
Easy checkout
ASOS is a popular clothing store. I bought 3 items (2 swimwear and bag). They arrived around 2 weeks later with everything individually wrapped and in a sturdy cardboard box. All items looked like the picture on the site.

Date Posted:
Ordered On: 11/04/2013
4.3
Overall Rating
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N/A
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thelittleowlie would shop at ASOS again.
Favourite online fashion retailer!
I love shopping at ASOS! It is definitely my go-to online store for clothes, bags and jewellery. I have shopped on ASOS a number of times and had really good experiences so far. Of course there have been times where I have returned item because it didn't fit etc but generally I'm quite satisfied with the items (especially price wise). I really like the black and white layout and it's quite easy to navigate. They have a lot of sale items as well which is also good. And what's not to like about free shipping?? :) (Sometimes shipping can take around 2-3 weeks, but I guess that's what happens when they come from the UK)

On this particular order I ordered an ASOS watch which I love and wear very often!

Only downside is that you have to pay the returns postage yourself. It used to be free returns when you had to return it to the UK but now that they have an Aussie presence they no longer have free returns :((

Date Posted:
Ordered On: 12/08/2014
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
kssi would shop at ASOS again.
First time customer
I bought a lovely pair of shoes that came in perfect condition, brand new exact to its description. Took about 8 business days to arrive in the grey asos bag.

Happy with the price and quality, would definitely use asos again since they stock so many brands and their site is so fun to browse.

Highly recommend!

Date Posted:
Ordered On: 20/11/2013
4.2
Overall Rating
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missypoo would shop at ASOS again.
Retail therapy!
When you just need some retail therapy, ASOS is your place!

Bought a top, earrings and necklace for under $40.

Delivery is quick (took about 5 business days). They offer discounted postal returns.

Date Posted:
Ordered On: 16/07/2012
4.2
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jillst would shop at ASOS again.
Bad Dress, Amazing Customer Service
I bought a tartan skater dress from ASOS last year. The quality wasn't great and the dress was somewhat lopsided. It was also somewhat small for a standard size. However, once I had made the customer service department aware of the problem, they offered me a full refund, without me even having to muck around sending the dress back! I was very impressed and may shop there again.

Date Posted:
Ordered On: 31/03/2013
4.2
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yellowb would shop at ASOS again.
ASOS
I bought:
T-Shirt With Svenska Print for 19.13$
Slim Chino - Elmwood green for 36.67$
T-Shirt With Boom Print for 9.57$
Vans Era 59 Plimsolls - Grey for 90.89

Service:
Service was exceptional. Upon emailing them any queries, you will be notified that they will come in contact with you in 6 hours, which they do not fail to do.

Shipping:
Shipping is free for customers in Australia. It is quick and efficient.
The only issue I encountered was their promotion indicating orders above 125$ received free express delivery. This promotion is not available in conjunction with any other promotional codes.

Pricing:
Reasonable. Generally I shop in the Sales section where clothing is most affordable.

Warranty:
I had an issue with one product which they requested I sent back (postage paid by them), and they delivered a new product before I had even notified them of resending my faulty product.

You must be careful with colours displayed on the website as they may differ and sizes vary. Even sizes of the same brand differ slightly.