Book depository offers free shipping and there are always great sales on their books. I ordered one book and it came within a week and in perfect condition. Always great shopping here!
I am pretty happy with them. Sometimes delivery is a bit slow, but it doesn't really depend on them, as they usually post the items within a couple of days. Prices are pretty good, considering it's free shipping from the UK! Some books cost less than the standard postage within Australia, and you get the book + free shipping + a free bookmark.
Customer service is good. They reply and try to help.
Once I was on the waiting list for a book that was supposed to come out soon. Publication was cancelled, and they gave me a 10% discount on my next purchase, although it was obviously not their fault.
This is another repeat purchase from book depository, as always their choices are excellent, you can virtually buy any english books here.
After several purchases from them, I found out however they might not always be the cheapest one, but take into account although they ship it from overseas, the shipping itself is always really quick!
Packaging is really good and they always put some extra information inside too.
Eventhough it was christmas period there were no delays in shipping. The book came in perfect condition and it is as described. The book came within a week.
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By far, I find them as the cheapest online bookstore that deliver to Australia.
Not only cheap, they also offer free shipping!
On top of that, their choice is excellent, I can virtually buy any book I want as long as it is an English book.