We sell Digital Cameras,Mobiles, Gadgets, Headphones and Watches at the Best Price in market, Canon, Nikon, Sony, Sennheiser, DJI, Samsung, Apple and many more, while offering Free Standard delivery Australia metro area wide
NotHappy would not shop at Digital World International (DWI Cameras) again.
Deceptive practice and disinterested support
In the last screen of the checkout process they stick a shipping fee that if revealed earlier wouldn't have made them seem competitive. When I complained they predictably said it was hidden in the small print somewhere obscure. Also I used this vendor as they indicated they were local and were delivering express (next day) This was untrue - the item was sourced from Hong Kong. Which was not a problem as the Chinese got it to Sydney overnight. Then the problems really started as the courier was Toll Priority whom took three days to get the item from the airport (2 kms) from my home to Silverwater (passing my house twice) . Even discounting the weekend - where the birthday passed present-less (I bought something else and explained)- it was 5 working days for Toll Priority to deliver 2 kms - and worse it took a dozen phonecalls (none answered in under half an hour) and the intervention of two managers - one in the Phillipines and the other in Sydney - personally calling warehouses and couriers to achieve that. Yes DWI are not Toll - but they use them and Toll are a sad joke - Priority to them seems to mean 'whenever'. All up - DWI are tricky and they use Australia's Most Useless couriers. So if you are in a hurry forget them and if you think the price they quote online is accurate it isn't.
GetStuffed would not shop at Digital World International (DWI Cameras) again.
Poor, Poor, Poor
My camera arrive in a very damaged box. Who knows what impact the camera received during transit. Contacted DWI and 21 days later, after 3 emails, received very little attempt to resolve my concerns. I'll be taking my business elsewhere from now on!!!
JulieHovell would not shop at Digital World International (DWI Cameras) again.
Nikon coolpix p600
I am not happy at all. The camera will not charge! All instructions have been followed ie time,date language set. It would be appreciated if someone can contact me to discuss. Pls call (Personal Details Removed)
Karl would not shop at Digital World International (DWI Cameras) again.
Not new product
Thinking that new is new i bought this product. Well straight out of the box the item was scratced. Then complaining, i got fobbed off. 2 phones ive bought from your store, 2 dud ones. Never again as now your competitors will get my business.
samy would not shop at Digital World International (DWI Cameras) again.
beware
First item was good. Next item, paid straight away, had no communication why item not sent.
Is it because not in stock? are they going to send a seconds item? I wouldnt expect this company to take responsibility for warranty despite the the promises
Martin_S would not shop at Digital World International (DWI Cameras) again.
Express Shipment - a joke!
I paid an extra @55 for "priority express" shipment. While delivery was fast, thanks to DHL, your dispatch time was a disgrace. It took you 6 days to dispatch the order, and you only did so after I complaint to you after 3 days that the order has not been dispatched yet. To save your reputation in my eyes, you really should refund the extra payment for express shipping. Also, I didn't like your surcharge on Paypal payment, never had that from any other online shop.
Can't obviously rate your "warranty" until I have a claim.
same never had a surcharge payment on paypal of 0.2% the thiefs
JimmyG would not shop at Digital World International (DWI Cameras) again.
Great supplier - until there is a problem
I bought several things from DWI without problem.
Then I bought a Nokia 1020. It was supplied defective : a faulty camera & the phone switches on during charging or installing hand grip B& will not switch off. The local agent - Altech - lied about how long this was going to take to fix. I took the defective phone in to Altech personally and demonstrated the two faults - the camera fault and the fault that the phone turning on during charging or installing handgrip & not possible to turn off.
DWI took almost 2 months to "fix this" .
DWI returned the phone still faulty and lied that they had fixed it Now I have to send the defective phone back to Altech - is this going to take another 2 months? I bought this phone for use on my business travels . Because DWI supplied a defective phone & take so long to fix it I had to buy another mobile phone. This is very poor service. DWI seems fine unless something goes wrong - then you can forget your warranty
"Purchased a hoodie and beanie from Zavvi and postage was free to top it off. Items arrived well packaged and within 1 week all the way fro..." Read More
"I placed an urgent order for X500 A5 colour double sided flyer to print via the online website as I was advised by the staff member at the..." Read More
"I purchased an item in January 2016 - I was charged twice. I have tried to resolve the issue with OO.com.au however they ignore my emails,..." Read More
"I have become a Woolworths home delivery convert. I order from Woolies online most weeks and have our groceries (with the exception of fru..." Read More
When I complained they predictably said it was hidden in the small print somewhere obscure.
Also I used this vendor as they indicated they were local and were delivering express (next day)
This was untrue - the item was sourced from Hong Kong. Which was not a problem as the Chinese got it to Sydney overnight.
Then the problems really started as the courier was Toll Priority whom took three days to get the item from the airport (2 kms) from my home to Silverwater (passing my house twice) . Even discounting the weekend - where the birthday passed present-less (I bought something else and explained)- it was 5 working days for Toll Priority to deliver 2 kms - and worse it took a dozen phonecalls (none answered in under half an hour) and the intervention of two managers - one in the Phillipines and the other in Sydney - personally calling warehouses and couriers to achieve that.
Yes DWI are not Toll - but they use them and Toll are a sad joke - Priority to them seems to mean 'whenever'.
All up - DWI are tricky and they use Australia's Most Useless couriers. So if you are in a hurry forget them and if you think the price they quote online is accurate it isn't.