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eGlobal Digital Cameras Coupons

eGlobal Digital Cameras Reviews

4.6 from 596 reviews
565 out of 596 reviewers would shop here again
Coupons

596 Reviews from our Community

Overall Review Summary
95
16
11
6
Individual Review Summary
Service:
4.6
Shipping:
4.7
Pricing:
4.7
Warranty:
4.4
Date Posted:
Ordered On: 1/10/2014
5
Overall Rating
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Shipping:
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Meeechull would shop at eGlobal Digital Cameras again.
Doesn't cease to amaze!
One of the go-to tech stores for myself and my family. The delivery is incredibly fast and the purchases are as they described! I was a tad bit dubious at first, but not a definite recommendation to all those looking for a bargain!

Date Posted:
Ordered On: 20/05/2013
4.2
Overall Rating
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hothaibinh would not shop at eGlobal Digital Cameras again.
Good price but bad service
I ordered an Instax camera with films for my sister's birthday so I chose Express Shipping. The delivery came in 3 days as expected, but it was a worse model which was half the price of which I had initially ordered. I sent a complaint and was assisted within 15 minutes. We agreed that they sent me another patch of films. It was fine for the inexpensive products but I won't purchase expensive things there as I don't want to have unpleasant surprise anymore.

Date Posted:
Ordered On: 4/05/2012
1
Overall Rating
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jarradc would not shop at eGlobal Digital Cameras again.
eGlobal should not be allowed to operate in Australia
What ever you do don’t touch these guys – they are so unprofessional it is a joke. The first disappointment was that I bought from an Australian website (.com.au) on purpose so that i would get the Canon Australia warranty, but discovered upon using their tracking service that it was shipped from Hong King, therefore no warranty!

The camera developed focussing issues and so I sent it back to eglobal for repairs ‘under warranty’. As it was going to Hong Kong I got insurance through Australia Post which cost over $100. They took around 1 month to get it back to me and when it arrived I went out and took 6GB worth of photos and all but about 20 were not in focus. So I approached them again and they responded that they would be happy to look at it again. Which of course was going to cost me another $100 if I wanted insurance and I promptly asked them to pay for the shipping costs as it was their failure to repair correctly that resulted in me incurring the shipping costs – well since then they have just not answered any of my ‘support tickets’. I finally got to ‘talk’ to someone via their IM service 4 months later. She told me that the service department was so under the pump that I shouldn’t expect a response for a long time!! What the hell is that, not a professional outfit that’s for sure?

So as I am going overseas in August and want my camera working of course so I took it to a local repair place who took a look at it for me (another $100) and told me they couldn’t fix it and it needed to go to Canon. So off it went and here is the reply from Canon:

"Upon inspection found unauthorized tampering of the camera as evident by some internal screws fitted incorrectly to the designated areas, FPC connector for the CMOS Assembly not fitted correctly to the Bottom Printed Circuit Board Assembly causing Error 06 message on the rear LCD window, and Flange Back depth for the CMOS Assembly not within specifications resulting in focus issues with the supplied lens. * This type of repair is not covered by the terms of warranty. Quote to dismantle unit, reset and refit CMOS Assembly and correct the Flange Back depth to repair, perform Auto Focus adjustment and adjust the unit as required. Reassemble, clean, check and test all functions.
Labour $ 314.00
Freight $13.00
Sub Total $ 327.00
GST $32.70
Quotation Total $359.70"

A litany of errors!!

So now I have a camera that has been out of action for the better part of nine months and the warranty has been voided because of dodgy repairs and it has cost me almost $600 to date – more than the saving you get from buying from these clowns. Whats more disappointing is that I spent almost $4000 on the body and lens.

Do yourself a favour (and everyone one else) boycott these guys and purchase from an authorised Canon re-seller, don’t waste your time, money and stress on eGlobal they are cowboys pretending to operate out of Australia. I am currently commencing action through the department of consumer protection – these guys should not be allowed to operate in this country.

Date Posted:
Ordered On: 9/08/2013
5
Overall Rating
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Davidson2 would shop at eGlobal Digital Cameras again.
Serious Doubts?
I had serious doubts about this company once i found out that this company was in Hong Kong.

However, after placing my order they contacted me to provide evidence of my address from a utility bill & provided me with the FedEx tracking code. Using the FedEx App, i could track where my delivery from Hong Kong - London Heathrow - Edinburgh, where it landed at 0433hrs and delivered at 0933hrs. Amazing!

I have to give these guys 5 Stars, as everything promised was delivered. I would not hesitate to buy from them again '& from my experience, would be happy to recommend them.

I ordered a MacBook Air (Saving over £200) which arrived with Apple UK plugs & UK keyboard.

Date Posted:
Ordered On: 7/08/2013
5
Overall Rating
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SJ150 would shop at eGlobal Digital Cameras again.
Excellent and reliable service
Amazing service and super quick delivery from eGlobal Digital cameras. I was nervous initially when buying online, but their consistent communications made me feel very confident, and delivering on the 2nd day was icing on the cake. Their prices are cheaper compared to the rest of the Australian online rip off stores. I recommend eGlobal and will continue to shop with them again.

Cheers from a very happy customer!

Date Posted:
Ordered On: 2/08/2013
5
Overall Rating
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Pengasus would shop at eGlobal Digital Cameras again.
Audio-Technica Ath-ad900x
I've made quite a bit of online searching and found out that eGlobal had the best price available including eBay.

There was "customer service chat" on the web site which i used twice before purchasing. Both times they replied right away and in a very helpful manner.

I honestly had my doubts about this store due to varying reviews regarding this shop. But I bit the bullet and bought the headphones.
They've arrived within a week! Packaging was nice as well. They even asked if everything was up to my liking after i received the headphones.
So I got:

• instant customer service
• great price
• quick delivery
• after sales service & follow up

What else could you possibly ask for?

Date Posted:
Ordered On: 6/08/2013
5
Overall Rating
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BenLane would shop at eGlobal Digital Cameras again.
Awesome service
These guys are great, the best prices and all my questions were handled quickly with the great live chat function! My order arrived sooner than expected and I was under away ahead of time on my project!