GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors.
I bought an Orologio Grande Collection Men's Watch on July 14 and received notification from the carrier on July 18 that delivery had been attempted (hard to believe as I was home when the attempt was supposedly made) and that I could pick up from a location 25 minutes from my home! I was not impressed.
The communication from Grays, however, the quality of the watch and the price were all great.
This was a reduced item - Probably because it's the warmest hat ever manufacturerd and it's currently summer! It's going to be very handy in the winter though..
On April 4 I ordered a Prima 2000W Convection Heater at a great price. We didn't try to use the heater until May 5 when we discovered it didn't work! Fortunately we were just within the 30 day return deadline. I contacted Grays who emailed the paperwork necessary to return the heater which was picked up on May 8.
A replacement was despatched on May 14 and received the next day. The replacement heater works satisfactorily so the value, in the end, was good.
I bought 3 bottles of Ferrari Uomo 100ml Eau De Toilette for about $21 each including shipping----unbelievable! Boy, Grays sure have some bargains if you know what you want----don't forget to check out their "buyers premium" before ordering. My order was delivered within 8 days. Email communication was great.
I bid for and won 12 bottles of Angove `Brightlands` Chardonnay 2012 on January 24 and received delivery on January 29, receiving updates along the way. The total price for the 12 bottles, including buyer's premium and delivery, was-----wait for it---- $33.85!! And the wine is good! Staggeringly good price and a nice drop.
35 cents for case of wine delivered? Unbelievable but true!
GraysOnline has 2 $20 off coupon code (3AWWINE & GF1012) that can be applied to wine orders. I won One Planet `Local Hero` Sauvignon Blanc 2010 (6 x 750mL Tetrapack) off an auction for $9 and had it delivered for a grand total of $0.35 (after applying coupon code) including shipping and handling fees and a buyer's premium. I applied the other code to another auction I won at $9 for Thomas Mitchell Sauvignon Blanc Semillon 2008 (6 x 750mL). The total damage to my wallet was $0.70 for 2 6-bottle cases of wine delivered.
Shipping information was released the next day and my wine arrived today (2nd day after order was placed).
Just placed another order for Maven Sauvignon Blanc 2009 (6 x 750mL) with coupon code SF1211 to receive it delivered for an astounding price of $0.35.
Bought a regular 14.2 megapixel Sony camera on an online auction. Was advertised as re-conditioned but arrived and on close inspection could barely find any fault with it other than a 2mm long scratch on the side. It's important to check the delivery cost before bidding though as on lower cost items such as this one can wipe out any savings you make. Arrived within 6 days as per delivery instructions.
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The communication from Grays, however, the quality of the watch and the price were all great.