GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors.
On May 7 I ordered a red Prinetti Machine Washable Heated Throw for our cat to sleep on during winter! It was despatched the very next day and was received on May 12. Excellent!
The price was fair with free shipping. Whilst our cat is still not sure if it's to her liking, we are satisfied with the quality of the product.
On April 4 I ordered a Prima 2000W Convection Heater at a great price. We didn't try to use the heater until May 5 when we discovered it didn't work! Fortunately we were just within the 30 day return deadline. I contacted Grays who emailed the paperwork necessary to return the heater which was picked up on May 8.
A replacement was despatched on May 14 and received the next day. The replacement heater works satisfactorily so the value, in the end, was good.
On March 1 I bid on and won a 12 bottle case of 2012 Goose Chase Chardonnay from Margaret River. Communication was perfect: confirmation I had won the auction, invoice, advice of despatch, automatic tracking advice from the carrier. The total price I paid, including delivery and buyer's premium, worked out at $5.30 per bottle..........and the wine is excellent!
bid and won a case of wine for Christmas, wine never arrived asked for the return of my payment 2 weeks ago, still waiting. Grays are just not interested.Will have to make a complaint to Fair Trading just to get my money back. Bad company to deal with.
"I placed an order on the Creations Jewellery website for some Town Talk silver cleaner after it was recommended to me by someone at work. ..." Read More
"I placed an urgent order for X500 A5 colour double sided flyer to print via the online website as I was advised by the staff member at the..." Read More
"Koch and Co stock beautiful papers and small, cardboard presentation boxes. We ordered some lime paper, white gloss paper and different co..." Read More
"simply great ! saved me a lot of time; i just transfer from lap top and can access on any mobile device. very unique item, i need it to m..." Read More
"On the recommendation of my Natural Therapist, I ordered 4 tubes of Traumeel (natural trauma gel), mainly to help the recovery process of ..." Read More
The price was fair with free shipping. Whilst our cat is still not sure if it's to her liking, we are satisfied with the quality of the product.