GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors.
On May 7 I ordered a red Prinetti Machine Washable Heated Throw for our cat to sleep on during winter! It was despatched the very next day and was received on May 12. Excellent!
The price was fair with free shipping. Whilst our cat is still not sure if it's to her liking, we are satisfied with the quality of the product.
On April 4 I ordered a Prima 2000W Convection Heater at a great price. We didn't try to use the heater until May 5 when we discovered it didn't work! Fortunately we were just within the 30 day return deadline. I contacted Grays who emailed the paperwork necessary to return the heater which was picked up on May 8.
A replacement was despatched on May 14 and received the next day. The replacement heater works satisfactorily so the value, in the end, was good.
On March 1 I bid on and won a 12 bottle case of 2012 Goose Chase Chardonnay from Margaret River. Communication was perfect: confirmation I had won the auction, invoice, advice of despatch, automatic tracking advice from the carrier. The total price I paid, including delivery and buyer's premium, worked out at $5.30 per bottle..........and the wine is excellent!
bid and won a case of wine for Christmas, wine never arrived asked for the return of my payment 2 weeks ago, still waiting. Grays are just not interested.Will have to make a complaint to Fair Trading just to get my money back. Bad company to deal with.
"I ordered an employment law textbook as well as a couple of other books. Because I linked to Booktopia through Booko, I got free shipping ..." Read More
"Bonds had a 2 for 1 brief sale on and it was too good to pass up. The website was incredibly easy to browse and order from and the prices ..." Read More
"I ordered pairs of Bolle Parole sunglasses on April 2 at an extremely low price. I received advice that my order had been shipped on April..." Read More
"I ordered 3 bottles of Orthoplex Selenium Drops 50ml at a good price on October 9 and received them on October 15. I received email tracki..." Read More
"This site has great unique designs which is why I bought my Serenity tee for $11, and the shipping is standard at $6 as it's from overseas..." Read More
The price was fair with free shipping. Whilst our cat is still not sure if it's to her liking, we are satisfied with the quality of the product.