Harvey Norman, Australia’s leading retailer has a huge range of products now available to buy online. Choose from computers, laptops, TVs, iPods, cameras, bedroom and lounge furniture, bed linen, mattresses, baths, spas, tiles, rugs, flooring, outdoor furniture and more from our online store to take care of all your online shopping needs.
Ordered some ITunes cards that were an advertised special, which worked out to a 25 per cent discount. The local store supposedly had no stock, so I simply ordered via the online store. It's usually a reasonably pain-free experience, though the site can be a bit slow when it has heavy traffic.
Later that same day (within a couple of hours) I received an email letting me know my order was ready to collect from the local store.
The only real complaint I had with the whole transaction was the time it took to get served in the store to collect them. Not unusual at my local store though.
As my transaction was made through the online store, my rating is for there, not the local store.
On the 22/02/2013 i ordered a 'Philips Nose Ear and Eyebrow Trimmer' and a '12 Pack of Philips Powerlife AAA Alkaline Batteries' from Harvey Norman online.
Today i received an email notification that my order was ready for pickup,when i arrived and managed to get hold off a staff member they looked a little confused as to what to do when i handed them the invoice,after 5-10 minutes out the back they couldn't find my order and just picked my order off the shelf in front of me lol,seems obvious my order wasn't actually set aside like it should've been,not very 'professional' hey Gerry??
On the 30/05/2013 i ordered '1 x Toshiba 4GB USB thumb drive' and within the hour i received notification that my order was ready for pick up.Today (31/05/2013) i went in to collect my order and was really impressed by the friendly service i received.
There was no charge for shipping as this was a click n collect order.
On the 28/06/2013 i ordered a ' Remington PG3560AU Precision Personal Groomer' from Harvey Norman,this is my second personal groomer i've had to purchase due to my previous one (Philips Nose Ear and Eyebrow Trimmer,NT9110) which was less then useless.
This model however is $10 cheaper and does a far superior job.
As this was a click and collect order there was no charge for shipping
Purchased 1x phone case + 1x printer on boxing day sales. Paid same day. Notified that printer was available for pickup 1 week later. However, one month on, I was still not notified whether the mobile phone case was available for pickup despite many calls to their customer support.
Customer service just says we will let you know when we have it.
An amazing price on flash drives popped up on the Harvey Norman website yesterday (I saw it on OzBargain) and I couldn't help but jump on it. I didn't want to pay for postage so decided to pickup after work as it was Thursday (late night).
The process was super easy to go through and I could even pay by PayPal, I just had to give them my licence at the store and it was all good to go. It was out the back in the bag ready to go. I'm taking one point of the service because I stood at the counter for a bit and nobody seemed to notice me straight away.
The emails about my order were prompt (my receipt and the notification that it is ready for pickup).
The Toshiba 4GB USB 2.0 Flash Drives are great, especially for 99c!
Brought an xperia Sola at a reasonably competitive price.
Shipping took around two weeks and when I received the phone it was faulty, but that was all quickly fixed by warranty when I went to my local store to replace it.
"For our upcoming trip we needed some Apple equipment and ordered a 30-pin to USB Cable and an HDMI-to-HDMI Cable 1.8m on October 25 and re..." Read More
"Very happy with the price. Bought a "Black contrast collar polka dot dress" for $10.56, "Beige sleeveless bow organza blouse" for $15.47 a..." Read More
Later that same day (within a couple of hours) I received an email letting me know my order was ready to collect from the local store.
The only real complaint I had with the whole transaction was the time it took to get served in the store to collect them. Not unusual at my local store though.
As my transaction was made through the online store, my rating is for there, not the local store.