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Harvey Norman Reviews

Is this your store?
4.1 from 29 reviews
27 out of 29 reviewers would shop here again
About Us:
Harvey Norman, Australia’s leading retailer has a huge range of products now available to buy online. Choose from computers, laptops, TVs, iPods, cameras, bedroom and lounge furniture, bed linen, mattresses, baths, spas, tiles, rugs, flooring, outdoor furniture and more from our online store to take care of all your online shopping needs.

29 Reviews from our Community

Overall Review Summary
13
2
1
1
Individual Review Summary
Service:
3.9
Shipping:
3.9
Pricing:
4.2
Warranty:
4.1
Date Posted:
Ordered On: 18/12/2015
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
katoho would shop at Harvey Norman again.
Click & collect so easy
I was looking for a Philips pasta machine around for a while.
Just before Xmas, Harvey Norman had it on sale $30 cheaper than other retailers plus another$30 cash back from Philips.
I order it in the morning and received emails to confirm my order straight away.

My order was available for pickup the same day of purchase. I received both an email and phone call from the store I chose to collect.

Pickup was an easy process and only required my ID.

My only complaint wound be there wasn't any signs or instructions of where to go for "Click and Collect" so I waited at the collection counter for electronic goods only to be told to go to check-out.

Date Posted:
Ordered On: 13/01/2016
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
reptile would shop at Harvey Norman again.
Some good prices with plenty of locations. Online store is improving
Ordered an Instax Photo frame as a gift for family, for free pickup at my local store.

Paying via PayPal was quick and easy, with an order confirmation coming through the same day. I received an email notification that my order was ready for pickup the next day.

I collected my item trouble free the following weekend, requiring ID and my order number to do so. As i was in store, i ended up buying a few extra items as i looked around while waiting to be served and for my item to be prepared, so the store managed to get some extra business out of me!

Happy to keep an eye on the online store for other items and repeat business.

Date Posted:
Ordered On: 27/06/2014
4.8
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
marlie29 would shop at Harvey Norman again.
Great Service
I bought this as a gift and they handled delivery and my request really really well!

The person i'm buying gift for would not normally accept any gifts from anyone, then I called harvey norman up asked if they can make me anonymous.

They told me it should be fine and my name would not be written anywhere :D

However, the plan still fails as the person realized that it was me... but that's not harvey norman's fault!

In regards to the delivery, they did not deliver it in the first go as no one was home. However, the next day the addressee called up and they told them she would pick them up. However, even before she has the chance to go to harvey norman, the goods is delivered safely in front of doorstep!

awesome service harvey norman!

Date Posted:
Ordered On: 27/01/2013
5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
Sophie would shop at Harvey Norman again.
Great price for Samsung Galaxy Tab 2 10.1" 16GB
I purchased my tablet from the online store during its weekend sale period and the price is great amongst all other stores i.e. officeworks, dicksmiths, jb hi-fi & etc. It is a very good buy with quality product that I love to use each day. I like how the store have the customer pick up option that enabled me to pick up my item at my nearby store without any delivery charges.

Date Posted:
Ordered On: 11/03/2016
1
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
LeeB would not shop at Harvey Norman again.
Bad service
I ordered some surfmats from the website and only today which is 12 days later I got my first contact from them saying they r out of stock and could not supply. I got my refund but the fact it took them so long to tell me is ridiculous. I incurred further cost to purchase elsewhere as had to use speed delivery. Order with caution as website data is unreliable

Date Posted:
Ordered On: 28/09/2013
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
sydboyz would shop at Harvey Norman again.
Great experience with online order
Very surprised with how well Harvey Norman rep treated me.

Ordered two playstation move controllers and they gave me two boxes of the starter packs (including cameras). What a bargain!

The store rep called to ask if it is ok for them to ship one of the item from different store as they run out of stocks.

But they were sent together and quickly!

Very very happy with the service and value.

Date Posted:
Ordered On: 25/09/2014
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
shopreviewer would shop at Harvey Norman again.
Easy to use website
Ordered Sandisk Cruzer 8G USB on special for $3.00 online. In store price $9.95.

Opted for the "Click and Collect" option and the order was ready to be picked up the next day.

Everything very easy and straight-forward. The only complaint would be there wasn't any signs or instructions of where to go for "Click and Collect" so I queued up at the check-out only to be told to go to the electronic department. Got the item and then had to queue at the check-out again.