I pre ordered an upcoming CD , used a JB Gift Card onling, item was easy to order and price is guaranteed to remain the same if it increases before release. JB Hi Fi has a very basic website but suits it's cheaper prices and great service.
JB had a pricing error on a Lady Gaga shirt. It was $2.99 instead of $32.99.
Needless to say they ran out of the shirt, but in a goodwill gesture sent a tote bag of Lady Gaga instead and cancelled the original purchase price as well. That's good customer service.
I like the layout of the store. It is deliberately a bit messy like the stores themselves so it blends in well with the store branding. The surprising thing is, therefore, how easy it is to find what you're looking for. I can't think of another online store in Australia which does it so well.
I ordered 3 TV seasons on DVD through JB HIFI online and the prices were so good! Shipping cost me a total of $3 and they arrived in my letterbox within a week. I was very happy with the cost of the items and shipping and the tv shows are great. Will definitely go back to their online store.
I ordered 3 CDs online from JB Hi-Fi during a 20% off sale. I had intended to buy them online and collect them in store however the CDs I wanted were not all in stock at my local store.
I thought that would mean that they would take a while to arrive after I had ordered, but I was pleasantly surprised when they arrived, all together, in one parcel in less than a week.
The CDs were well packaged and postage was inexpensive at $1 per CD. Taking the 20% off sale into account, I was more than happy to pay the extra shipping cost.
I would happily buy from their online store again.
I placed an order for 3 CDs during a CD sale from JB Hifi. They didn't have a great range of CDs on sale, but I didn't find it too difficult to find a few things that took my fancy when they were so inexpensive.
Shipping was also very inexpensive and incredibly fast, with the CDs only taking a few days to arrive. They were very well packed and all arrived in good condition.
I would be very happy to buy from JB Hifi online again, in fact, it was much easier buying the CDs this way than it would have been going in to my local store.
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