Bought a large amount of Robert Gordon baking accessories (cupcake cases, cake stands etc) at a massively up to 80% off reduced price.
It took exactly one month for the order to be received.
One of my orders did not match what was advertised on OzSale. It said it was a set of 12 but when I received it, it was only a set of 2. OzSale promptly refunded the purchase price for that item.
Ozsale has great sales from pumpkin patch every few months. I purchased some socks, head band, shoes and a top for around half price - 4 items for $46 with free shipping. All pumpkin patch sales from ozsale offer free shipping which is an added bonus. Items took 2.5 weeks to arrive which is fine as I am used to orders from ozsale taking up to 3 weeks to be delivered. Good website if you don't mind waiting for your orders.
OzSale runs "flash sales" where they sell curated selections of items for a limited time.
The website is mostly good, but there's a LOT of stuff on it. For that reason it can be hard to search and find something that interests you without wading through tons and tons of other products first. When I want to shop on OzSale, I have to dedicate at least 30 minutes to it, to go through all the stuff!
This also means that sometimes products aren't as well-described or organised as they could be. This generally isn't an issue, but it's something to be aware of.
Products sold are generally excess stock or old season goods. Sometimes they are slightly damaged (not noticeable at all, really). I guess you get what you pay for here – if I pay $3 for a shirt, and there's a few threads loose, that's really not bad. But don't expect immaculate goods for a fraction of a price.
Shipping is expensive. Each time you order you get a code for discounted shipping on your next order... but this code has never actually worked for me.
Items are imported from overseas when each sale ends, so delivery can be lengthy. Delivery times are quoted on each sale though, and there's a clear tracking system under my account, so I'm well aware of when it's due to arrive. Items from each sale are shipped separately which I like – it means I can get some items sooner – but can be frustrating if I purchase from lots of sales.
None of my deliveries have had paperwork included which is a bit annoying, especially considering they take so long. I might get a single red shirt in a package and have no idea where it came from... but then again, I shop online too much.
Communication is mediocre. I often wait 48+ hours for a response, and even then sometimes they don't even correctly read my query.
Returns are pretty good. Reply paid address is provided and money returned quite quickly. I recently returned a faulty item and only received a credit (I'm entitled to a refund), but I've sent them a message so I'm hoping this will be changed.
they have very bad service and delay shipping for weeks. also too many times they returned my money back for some items after the other been shipped before let me know. most of the product quality are cheap are made in china I don't recommended any one to buy from this website.
Store Representative
Hi Roze, we pride ourselves on stocking quality products - and these are sourced from all over the world, including Australia, US, UK and well as Asia. It's a shame to hear that you would not like to purchase with OZSALE again - however, should you have any future concerns, you can always reach our team here: http://bit.ly/contactOZ
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Delivery time with OzSale is a bit hit and miss, this time it took a month.
One tip is not to go by the sizing guide they have on their website. Instead go to the brand's website and look it up there.